Axel Paul
Oldham,Lancashire
Summary
Dedicated and charismatic professional with a strong foundation in customer service and a proven track record of effective teamwork and flexibility. Demonstrates excellent time management and organisational skills, ensuring reliability and a positive outlook in all tasks. Committed to maintaining a professional demeanour while fostering strong social connections, aiming to leverage these skills in a dynamic work environment. Eager to take on upcoming challenges and endeavours to fulfil instructions with 100% effort.
Overview
5
5
years of post-secondary education
Work history
Receptionist
Sakhi Law Chambers
Oldham, Lancashire
07.2025 - 07.2025
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Managed phone calls, resulting in effective communication flow within company.
- Tracked and resolved complaints efficiently, ensuring all issues were fully addressed.
- Managed diverse customer situations to deliver excellent service consistently.
- Applied excellent social skills to maintain professionalism in client engagements.
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
- Completed data entry tasks whilst adhering to strict deadlines.
- Improved communication skills by following strict orders as well as improvising according to the situation.
- Used problem-solving skills to mediate all challenges.
Education
GCSEs - English, Mathematics, Biology, Physics, Chemistry, Geography, Statistics, Spanish
Royton & Crompton E-Act Academy
Oldham, United Kingdom 09.2021 - 06.2026
Skills
Front desk management
Customer Service
Time management
Organised and reliable
Flexibility
Teamwork
Professional demeanour
Work ethic
Social skills
Positive outlook
Resilience
Looks
Languages
English
Native
Malayalam
Upper intermediate
Timeline
Receptionist
Sakhi Law Chambers
07.2025 - 07.2025
GCSEs - English, Mathematics, Biology, Physics, Chemistry, Geography, Statistics, Spanish
Royton & Crompton E-Act Academy
09.2021 - 06.2026