Axel Mortelette
Wolverhampton,West Midlands
Summary
I am applying for the Business Analyst role as I have developed strong analytical and stakeholder engagement skills through my experience working with data and supporting digital tools. In my current role, I analyse performance data, collaborate with technical and non-technical stakeholders, and support improvements to how digital services are used in practice. I am particularly interested in this opportunity with DVSA as it aligns with my ability to identify user needs and contribute to the effective delivery of user-focused digital services.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Junior Business Analyst
IKEA
Birmingham
2025.09 - Current
- Analysed financial and operational data using Excel and Power BI, applying comparative and trend analysis to identify performance patterns and opportunities for improvement
- Produced structured reports and presented data-driven insights to senior stakeholders to support decision-making
- Engaged with stakeholders to understand business needs and translate findings into actionable recommendations
- Supported business improvement initiatives, contributing to a 5% increase in gross margin through data-informed recommendations
Contributed to improving reporting processes and the effective use of digital tools within the team - Gathered and structured user feedback into clear requirements to support improvements to reporting tools
Sales Associate
IKEA
Birmingham
2022.02 - Current
- Engaged with customers and stakeholders to understand requirements and deliver tailored solutions, improving customer satisfaction
- Analysed sales data to identify trends and support product recommendations, contributing to a 5–10% increase in profitability
- Collaborated with cross-functional teams to share insights that informed product displays and promotional strategies
- Supported managers with performance insights, contributing to data-driven decision-making within the team
- Demonstrated strong communication skills when working with both technical systems and non-technical users
Education
Master of Science - Strategy and International Business
Aston University
Birmingham 2020.09 - 2021.09
Bachelor of Arts - International Business Management
University of Chester
Chester 2016.09 - 2019.09
Skills
- Data analysis and interpretation to support evidence-based decision-making
- Stakeholder engagement across technical and non-technical teams
- Eliciting and defining business requirements based on user needs
- Translating analysis into actionable insights and recommendations
- Supporting the continuous improvement of digital tools and services
- Identifying and solving business problems through structured analysis
- Communicating complex information clearly to diverse audiences
- Contributing to collaborative and iterative delivery environments
Affiliations
- Regular gym training and strength conditioning, demonstrating discipline, consistency, and goal-setting
- Currently training for a half-marathon, developing resilience, planning, and long-term commitment to objectives
- Developing a Python-based data analysis project to strengthen analytical and problem-solving skills
- Learning German and Chinese as part of ongoing personal development and interest in languages
Certification
- Google Data Analytics Professional Certificate
- Google Advanced Data Analytics Professional Certificate
- Automation Anywhere Essentials & Advanced Certificates
References
References available upon request.
Timeline
Junior Business Analyst
IKEA
2025.09 - Current
Sales Associate
IKEA
2022.02 - Current
Master of Science - Strategy and International Business
Aston University
2020.09 - 2021.09
Bachelor of Arts - International Business Management
University of Chester
2016.09 - 2019.09