Collaborating on-site or remotely with clinical and non-clinical staff to arrange and deliver care to callers
Recording patients' medical histories and relevant information for diagnosis and treatment
Triaging callers to local healthcare professionals requiring knowledge of process and systems
Advising over telephone or online using clinical decision support systems, and prioritising individuals
Facilitating access to urgent care for critical callers, following policies and protocol
Completed training to protect patient data and ensure confidentiality
London Ambulance Service
Warehouse Operative
Amazon
Tilbury
05.2020 - 09.2020
Collaborating in team of 6, making a vast amount picks a day/hour requiring attention to detail and diligence
Communicating with supervisors and motivating peers to ensure smooth operations positive workplace
Sales Assistant
Topshop
Lakeside Shopping Centre
10.2019 - 02.2020
Delivering customer service to 100s of customers a day in flagship store in busy shopping centre
Building rapport with customers, resolving issues, processing transactions and applying initiative
Education
BSc (Hons) - Politics and International Relations with Quantitative Data
University of Kent
Canterbury, Kent
09.2021 - 09.2024
A Levels - French, Political Science and Media Studies
Havering Sixth Form College
09.2018 - 07.2021
Skills
Good knowledge of RStudio to create graphs
Familiar with video conferencing platforms, finding interpretations from surveys and document sharing tools such as Microsoft Teams coding
Proficiency in MS Word, Excel, PowerPoint
Personal Information
Hobbies: Cyber Security/Data entry - A recent interest that I would like to explore in a job role to progress my career and get to learn about the industry a lot more, 'Speak Out' challenge. Pitched to individuals about ways in improving the National Health Service, building confidence and public speaking, CPR Training and Certificate, Fluency in French, enjoy developing my first language skills
Timeline
Health Adviser
NHS
11.2023 - 11.2024
BSc (Hons) - Politics and International Relations with Quantitative Data
University of Kent
09.2021 - 09.2024
Warehouse Operative
Amazon
05.2020 - 09.2020
Sales Assistant
Topshop
10.2019 - 02.2020
A Levels - French, Political Science and Media Studies