Dedicated Supervisor with 2 years of experience utilising limited labour and material resources. Proficient, forward-thinking professional, well-versed in setting goals in line with company vision. In-depth experience in monitoring production processes and creating strategies to enhance productivity.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Team leader supervisor
(AJ group services)Imperial College, London
London
09.2022 - 04.2026
Providing excellent customer service with a friendly and welcoming attitude.
Improved efficiency in the kitchen through effective multitasking abilities.
Supervised staff's daily activities to ensure adherence to quality standards.
Maintained a safe and secure working environment, ensuring compliance with health and safety regulations.
Delegated tasks effectively, maximising productivity across the team.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Health and safety protocol implementation
Waiter
The Royal Automobile Club, London
London
04.2022 - 09.2022
Greeting and seating guests while providing excellent customer service.
Taking orders accurately and serving food and drinks promptly.
Recommending menu items and upselling where appropriate.
Ensuring tables are clean, organized, and well-stocked.
Handling payments and addressing customer inquiries professionally.
Collaborating with kitchen and bar staff to ensure smooth service.
Courier Rider
Gorillas, London
London
02.2021 - 08.2022
Delivering groceries quickly and efficiently to customers across London.
Ensuring all orders arrive in perfect condition and on time.
Navigating city routes using GPS for optimal delivery efficiency.
Providing excellent customer service with a friendly and professional attitude.
Handling orders safely, following road safety and company guidelines.
Maintaining and caring for delivery equipment, including bikes and gear.
Telephone Researcher
Go Centric, London
London
05.2019 - 06.2020
Conducting telephone surveys and interviews to gather accurate data.
Following scripts while maintaining a natural and engaging conversation.
Recording responses accurately in a database or research system.
Handling objections and ensuring a professional approach with respondents.
Meeting call targets while maintaining high data accuracy standards.
Collaborating with the research team to improve survey processes.
Education
BTEC Business - DDD
Saint Xavier Francis College Sixth Form
London
09.2018 - 07.2020
GCSEs - undefined
Stockwell Academy
London
09.2016 - 07.2018
Skills
Ensuring positive interactions and striving for client satisfaction in every role
Engaging professionally with clients, guests, and team members to maintain a welcoming environment
Upholding high standards in security, safety, and hospitality to ensure smooth operations
Handling challenges efficiently, making sound decisions in fast-paced environments
Fluent is both English
Effectively managing multiple tasks to meet deadlines and maintain productivity
Working cohesively with others to achieve shared goals and enhance service quality
Demonstrating trustworthiness, a strong work ethic, and a commitment to excellence
Thriving in dynamic environments, remaining calm and effective under pressure
References
References are available upon request.
Hobbies and Interests
I am an active member of a Sunday League football team, demonstrating my commitment to teamwork, discipline, and continuous improvement. Training every Saturday and competing in matches every Sunday has strengthened my ability to work collaboratively, stay motivated, and perform under pressure—skills that are valuable in both professional and personal settings., Beyond sports, I have a deep appreciation for music and enjoy exploring various genres, including Hip-Hop. Music serves as both a source of inspiration and a way to connect with different cultures and perspectives. This passion enhances my creativity, adaptability, and ability to engage with diverse groups of people.