Alexander Ward
Technical Sales Assistant
Hayes
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Technical Sales Assistant
Japanese Knife Company
10.2022 - Current
- Selling specialist kitchen knives to customers, restaurants, chefs
- Sharpening knives, advising consumers on best knives for purpose, replenishing displays
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers with prompt and polite support in-person and via telephone.
Trainee Sales Negotiator
RS Homes Ltd
1 2022 - 3 2022
- Meeting with customers interested in buying, renting or selling a property
- Listening and recording individual requirements, inputting data, arranging the collection of rent, banking, manning the telephone, sending emails.
Technical Sales Assistant
Japanese Knife Company
10.2019 - 04.2020
- Selling specialist kitchen knives to customers, restaurants, chefs
- Sharpening knives, advising consumers on best knives for purpose, replenishing displays
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
BTEC Level 3 Diploma in Art And Game Design - 3D Art
West Thames College
London 09.2016 - 05.2018
8 GCSES including Maths and English - undefined
Harlington Community School
Skills
- Face-to-face communication
- Telephone communication
- Email Communication
- Multitasking
- Problem-solving abilities
- Teamwork and Collaboration
Additional Information
Trained knife sharpener, Level 1 construction health and safety, Computer Literate (Word, Excell, Photoshop)
References
References available upon request
Timeline
Technical Sales Assistant
Japanese Knife Company
10.2022 - Current
Technical Sales Assistant
Japanese Knife Company
10.2019 - 04.2020
BTEC Level 3 Diploma in Art And Game Design - 3D Art
West Thames College
09.2016 - 05.2018
Trainee Sales Negotiator
RS Homes Ltd
1 2022 - 3 2022
8 GCSES including Maths and English - undefined
Harlington Community School
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