Awanish Kumar Dubey
Siddharthnagar, Uttar Pradesh ,India
Summary
Experienced Housekeeping Executive with over 7 years of expertise in luxury hospitality operations at JW Marriott, ITC, and The Leela. Skilled in managing housekeeping teams, ensuring BSA audit compliance, and coordinating high-profile events such as the G20 Summit. Proven ability in staff training, manpower planning, and delivering world-class service to Heads of State. Aiming to leverage leadership and operational skills as an Assistant Housekeeping Manager.
Overview
10
10
years of professional experience
1
1
Certification
Work history
Housekeeping Executive
JW Marriott Mumbai Sahar
Mumbai
04 2025 - Current
- Led housekeeping operations across 588 luxury rooms, achieving 100% BSA audit compliance.
- Designed training programs and coached 40+ associates on SOPs and service excellence.
- Managed manpower planning, budgeting, and departmental audits.
- Coordinated VIP events and delegations with multiple hotel departments.
Housekeeping Supervisor
ITC Maurya
New Delhi
12 2022 - 04 2025
- Directed daily housekeeping operations and supervised over 60 associates.
- Ensured seamless service during the G20 Summit, serving Heads of State from Italy, Russia, USA, France, Germany, UAE, Qatar, and Spain.
- Prepared staff rosters and managed inventory and supply controls.
Housekeeping Supervisor
The Leela Ambience Convention Hotel
04 2022 - 11 2022
- Handled various guest complaints, including requests from VVIPs
- Designed rosters and delegated responsibilities for staff
- Managed the duty roster of trainees.
Housekeeping Desk Coordinator
The Leela Ambience Convention Hotel
2021.09 - 2022.03
- Maintained accurate records of room status, guest requests, and work assignments
- Handled guest inquiries and special requests efficiently.
Guest Service Associate
The Leela Ambience Convention Hotel
2018.02 - 2021.08
- Ensured guest satisfaction by promptly addressing their needs
- Coordinated with other departments for smooth service operations.
Industrial Trainee
Taj Ganges
Varanasi
2015.07 - 2015.10
- Successfully completed 17 weeks of comprehensive training.
Education
B.Sc - Hospitality and Hotel Administration
IHM Lucknow
2014 - 2017
Skills
- Leadership & Team Supervision
- Departmental Training & Development
- Opera PMS SAP
- BSA & SOP Compliance
- Budgeting & Manpower Planning
- Guest Service Excellence
- High-profile Event Handling
Certification
- AI Masterclass – Outskill
- Advanced Service Excellence – LACH School of Professional Development
- Masterclass in Logistics – SafeJob by SafeExpress
- Certificate of Competency – NIIT
Languages
English
Fluent
Hindi
Fluent
Hobbies
- Playing Badminton
- Listening to music
Timeline
Housekeeping Desk Coordinator
The Leela Ambience Convention Hotel
2021.09 - 2022.03
Guest Service Associate
The Leela Ambience Convention Hotel
2018.02 - 2021.08
Industrial Trainee
Taj Ganges
2015.07 - 2015.10
Housekeeping Executive
JW Marriott Mumbai Sahar
04 2025 - Current
Housekeeping Supervisor
ITC Maurya
12 2022 - 04 2025
Housekeeping Supervisor
The Leela Ambience Convention Hotel
04 2022 - 11 2022
B.Sc - Hospitality and Hotel Administration
IHM Lucknow
2014 - 2017