Summary
Overview
Work history
Education
Skills
Websites
Affiliations
Languages
Timeline
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Awais Ali

Awais Ali

Norwich,nor

Summary

I have a diverse background in customer service, retail management, and food preparation, with experience in both the UK and Pakistan.

Energetic professional with knack for leadership and customer service, possessing transferable skills in team management and sales strategies. Adept in conflict resolution and inventory control. Ready to drive store performance and foster positive shopping experience.

Responsible shop supervision professional with extensive retail experience. Plans and delegates tasks to meet daily service requirements and exceed sales targets. Leads by example to motivate team success.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

2
2
years of professional experience

Work history

Customer Services

Sainsbury's
Attleborough, Norfolk
10.2024 - 01.2025
  • Monitored daily sales performance and identified slow-moving products
  • Addressed customer complaints promptly, enhancing satisfaction
  • Ensured health and safety standards complied with company policies and UK legal requirements
  • Managed stock levels and ordered popular items to meet customer demand
  • Maintained fully stocked shelves to support efficient shop floor operations
  • Built lasting relationships with suppliers to ensure timely delivery of orders
  • Addressed employee concerns confidentially and promoted positive workplace culture
  • Maintained pristine hygiene by cleaning work areas and equipment

Assistant store manager

Al Fateh
Lahore, Pakistan
02.2024 - 07.2025
  • Approved customer refunds and exchanges upon close item inspection.
  • Logged transaction reports for up-to-date sales records.
  • Managed cash registers, handled financial transactions accurately.
  • Attended to customer needs promptly, leading shop teams by example.
  • Streamlined inventory management for optimal stock level maintenance by implementing an efficient tracking system.
  • Provided assistance during peak trading hours, kept checkouts moving quickly whilst maintaining excellent customer service levels.
  • Monitored stock levels and ordered popular items to meet customer demand.
  • Enhanced customer service by training store staff on product knowledge and sales techniques.
  • Maintained health and safety standards within the store to ensure compliance with company policies and legal requirements.

Assistant cook

Papa John's Pizza
Lahore, Pakistan
09.2023 - 01.2024
  • Used batch cooking equipment to create multiple meal items at once.
  • Carried out wide variety of tasks to maintain optimal service delivery.
  • Assisted in preparation of meals to exact recipes.
  • Enforced proper sanitation practices to prevent food spoilage and contamination.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Encouraged team to keep kitchen organised and stocked with supplies for easy use.
  • Took orders and portioned food for delivery to client tables.
  • Reduced food costs with proper budgeting and inventory management.
  • Maintained up-to-date knowledge of menu offerings to handle customer queries.

Education

Bachelor of Science - Political Science

Forman Christian College
Lahore, Pakistan
01.2020 - 03.2024

Master of Arts - International Relations

University of East Anglia
Norwich
09.2024 -

Skills

  • Strategic sales knowledge
  • Rapport building techniques
  • Sales negotiating
  • Team Leadership
  • Public speaking
  • Outstanding customer service
  • Feedback receptiveness
  • Hygiene standards
  • Shop floor merchandising
  • Eco-friendly cleaning

Websites

Affiliations

  • Fitness
  • Swimming

Languages

English
Advanced
Urdu
Native

Timeline

Customer Services

Sainsbury's
10.2024 - 01.2025

Master of Arts - International Relations

University of East Anglia
09.2024 -

Assistant store manager

Al Fateh
02.2024 - 07.2025

Assistant cook

Papa John's Pizza
09.2023 - 01.2024

Bachelor of Science - Political Science

Forman Christian College
01.2020 - 03.2024

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Awais Ali