Awais Afzal Khan
Harlow
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
10
10
years of professional experience
Work History
Crew Member
Mcdonalds
05.2024 - Current
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Stocked shelves to organize aisles in assigned department.
- Completed milkshakes and ice cream desserts for customers.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Ensured proper maintenance of all stockroom, freezer, and chiller inventory.
- Ensured proper stocking of incoming deliveries with consistent application of FIFO methodology.
- Showcased versatility through station assignments.
Branch Operation Manager
Allied Bank Ltd
08.2019 - 01.2024
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Trained employees on proper procedures and strategies to improve productivity.
- Maintained friendly and professional customer interactions.
- Completed daily Bank Secrecy Act reports.
- Performed monthly compliance checks.
- Consulted customers to boost product sales and services.
- Examined customer loan applications for loan approvals and denials.
- Complied with established internal controls and policies.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Established and checked coding procedures, monitored reports and updated internal files.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Inventory Supervisor
S&S Distribution(Nestlé Pakistan)
01.2015 - 07.2019
- Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions.
- Monitored customer return shipments and communicated damages to manufacturer.
- Led and supervised inventory team, conducting training and setting appropriate schedules.
- Monitored completeness, accuracy and compliance during inventory transactions.
- Supervised Number inventory control personnel to support correct goods management and achievement of performance goals.
- Managed Type inventory control software system to provide inventory level updates and reordering notices.
- Oversaw purchase orders and data entry regarding shipped and received shipments.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Enforced team adherence to safety regulations and protocols.
- Met or exceeded production goals and objectives by following strict procedures.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
Education
Master Of Business Administration - Project Management
Preston Universty
Islamabad09.2018
Skills
- Cooking
- Basic math
- Cleaning
- Flexible schedule
- Supplies monitoring and restocking
- Workplace efficiency
- Customer service
- Customer engagement
- Beverage preparation
- Stock management
- Drive-thru operations
- Cash handling
- Teamwork and collaboration
- Time management
- Inventory counts
- Valid Driver's license
- Inventory restocking
- Product knowledge
Languages
English
Intermediate (B1)
Urdu
Upper intermediate (B2)
Timeline
Crew Member
Mcdonalds
05.2024 - Current
Branch Operation Manager
Allied Bank Ltd
08.2019 - 01.2024
Inventory Supervisor
S&S Distribution(Nestlé Pakistan)
01.2015 - 07.2019
Master Of Business Administration - Project Management
Preston Universty
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