Summary
Overview
Work History
Education
Skills
Languages
Timeline
Avril Wiredu

Avril Wiredu

London,City of London

Summary

Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position. A talented individual with a desire to make guests feel welcome. Energetic personality coupled with a strong work ethic. Organized, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Dynamic hospitality professional focused on delivering the highest standards of customer service. Thinks critically with a can-do attitude.

Overview

1
1
year of professional experience
7
7
years of post-secondary education

Work History

Commis Waiter

Pahli hill restaurant
London, City of London
07.2022 - 09.2022
  • Routinely sanitised chairs, tabletops and reception area in line with cleaning protocols.
  • Set tables with cutlery, napkins, glasses and centrepieces in line with restaurant standards.
  • Assisted lead waiter to take orders from guests after arrival.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Participated in staff meetings to discuss daily specials, revisions on menu and event specifications.
  • Managed timing standards in food deliveries to minimise delays.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Opened, poured and served alcoholic and non-alcoholic beverages.

Commis Waiter

Bills Restaurant
Londonderry, City of London
08.2021 - 11.2021
  • Shadowed lead waiters to understand and practice cash handling processes.
  • Routinely sanitized chairs, tabletops, and reception area in line with cleaning protocols.
  • Set tables with cutlery, napkins, glasses, and centrepieces in line with restaurant standards.
  • Refilled condiments including salt, pepper, and selection of sauces to ensure sufficient stock.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Practiced healthy and safety measures to comply with regulations.
  • Informed customers regarding ingredients used to address allergy and dietary issues.
  • Gained a thorough understanding of restaurant processes, health and safety procedures, and waiting standards in Bills restaurant.
  • Restocked frequently used items including clean napkins, tablecloths, and cutlery roll-ups, and maintained a clean server station.
  • Clearly communicated menu alterations in customer orders to kitchen staff to maximize order accuracy.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Assisted lead waiter to take orders from guests after arrival.

Education

A-Levels - Health and social care

new city college Hackney , London
09.2019 - 06.2021

In college, I earned a level 3 diploma B tech in health and social care. As part of the training, I did work experience placements at a pharmacy and nurseries, which allowed me to maintain safeguarding measures for the continuous safety and well-being of children. Customers were greeted and service was courteous and knowledgeable.

Reduced average waiting time by allocating workload to manage jobs concurrently.
Updated computer system with inventory information, stocking inventories, and dispensing prescriptions to customers
For continuous improvement, pupils' literacy was developed through positive encouragement in reading exercises.
Board games and jigsaw puzzles, for example, have been shown to assist children significantly enhance their problem-solving skills. Physical activities and challenges are also available: Through the efficient use of organised play, physical development skills can be encouraged.

I was able to participate in Friends of the Earth, where we talked about minimising plastics and met with the school's CEO to discuss how we can improve our environment, which may include having more recyclable bins throughout campus.

As a member of the Student Union, I would push for the enhancement of the student experience on campus.

GCSEs -

Cardinal Pole Catholic School, London
09.2014 - 06.2019

Skills

  • Attention to detail
  • Customer service
  • Interpersonal skills
  • Efficient under pressure
  • Upbeat, outgoing and positive
  • Highly responsible and reliable

Languages

English
Fluent

Timeline

Commis Waiter - Pahli hill restaurant
07.2022 - 09.2022
Commis Waiter - Bills Restaurant
08.2021 - 11.2021
new city college Hackney - A-Levels, Health and social care
09.2019 - 06.2021
Cardinal Pole Catholic School - GCSEs,
09.2014 - 06.2019
Avril Wiredu