Aviral Tyagi
Leeds,West Yorkshire
Summary
A detail-oriented professional with expertise in process optimization, data analysis, and quality control. Proficient in UCAS application & tagging, issue resolution, and utilising tools such as Excel, Airtable, Jira, Postman, MS Office, and Contentful. Adept at enhancing operational efficiency and ensuring high standards of quality. Career goals include leveraging analytical skills to drive impactful solutions within dynamic environments.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Operations Specialist - I
Cialfo Subcontinent Pvt Ltd
New Delhi
2025.04 - 2025.07
- Led end-to-end workflow redesign, reducing request turnaround time by 30%.
- Directed quality audits to enhance process accuracy by 15%.
- Coordinated PG onboarding, achieving 100% completion on schedule.
- Produced data insights that expedited issue resolution by 10%.
Operations Specialist
Cialfo Subcontinent Pvt Ltd
New Delhi
2024.06 - 2025.03
- Processed over 100 UCAS applications, achieving less than 2% error rate.
- Reduced escalation cases by 20% through proactive issue resolution.
- Optimised datasets in Excel and Air-table, enhancing efficiency by 25%.
- Curated data for AI model training to support development initiatives.
Executive - Supply Chain Management
MConverge Services Pvt Ltd
Gurugram
2023.04 - 2024.04
- Achieved 95% on-time delivery across regions by orchestrating sourcing and imports from China.
- Negotiated vendor contracts, resulting in 12% reduction in procurement costs.
- Streamlined logistics operations to ensure compliance with regulatory standards.
Management Trainee Intern
Sharda University
Greater Noida
2022.05 - 2022.08
- Executed multi-channel marketing campaigns that enhanced brand visibility by 20%.
- Engaged over 100 prospective clients, resulting in 15% conversion rate to active leads.
Summer Intern
Fortis Healthcare
Gurugram
2019.06 - 2019.06
- Supervised patient interviews to gather insights on mental health and workplace behaviours.
- Applied principles of organizational psychology to analyze and improve workplace dynamics.
- Collaborated with healthcare professionals to ensure accurate mental health assessments.
- Developed skills in patient interaction, psychological analysis, and workplace evaluation.
Education
MSc - Management Consulting
University of Leeds
Leeds 2025.09 -
BBA - Logistics & SCM
Sharda University
Greater Noida, India 2020.09 - 2023.09
Senior Secondary - Commerce with CS
Sherwood Convent School
Gurugram, India 2019.03 - 2020.04
Skills
- Process Optimization
- UCAS Application & Tagging
- Data Analysis
- Quality Control
- Issue Resolution
- Excel
- Airtable
- Jira
- Postman
- MS Office
- Contentful
Certification
- Diploma in Supply Chain Management
- Business Analysis & Process Management
- Fundamentals of Digital Marketing
- Mental Health & Behavioural Science
Timeline
MSc - Management Consulting
University of Leeds
2025.09 -
Operations Specialist - I
Cialfo Subcontinent Pvt Ltd
2025.04 - 2025.07
Operations Specialist
Cialfo Subcontinent Pvt Ltd
2024.06 - 2025.03
Executive - Supply Chain Management
MConverge Services Pvt Ltd
2023.04 - 2024.04
Management Trainee Intern
Sharda University
2022.05 - 2022.08
BBA - Logistics & SCM
Sharda University
2020.09 - 2023.09
Summer Intern
Fortis Healthcare
2019.06 - 2019.06
Senior Secondary - Commerce with CS
Sherwood Convent School
2019.03 - 2020.04