
Analytical and results-driven Business Analyst with proven experience in data analysis, business intelligence, and process improvement. Proficient in SQL, Power BI, and Excel, with a strong ability to define KPIs, collaborate with cross-functional stakeholders, and translate complex data into actionable insights that support strategic and operational decision-making.
An experienced Technical Publications Author, recognised for producing clear, accurate, and user-focused technical manuals that enhance document usability and operational efficiency. Highly skilled in MadCap Flare, Oxygen XML, and Arbortext, with hands-on experience creating technical illustrations using CAD and Siemens NX. Adept at working closely with engineering teams to transform complex technical and engineering data into accessible, high-quality documentation that improves user comprehension and compliance.