Avik Matharu
London,Essex
Summary
Highly motivated and results-driven individual with excellent communication, analytical and organisational skills. Recognised for strong attention to detail, a proactive approach to problem-solving and the ability to learn quickly in fast-paced environments. Experienced in working collaboratively with others while delivering high standards of customer service and professionalism. Confident using technology and adapting to new systems, with a keen interest in business, data and continuous improvement. Committed to producing accurate, high-quality work and making a positive contribution to any team or organisation.
Overview
1
1
Certification
2
2
years of professional experience
Work history
Front office administrator
Rk Group Ltd
London , Essex
2024.06 - 2026.06
- Managed administrative operations, data entry, document control and record management.
- Maintained accurate databases, processed confidential information and supported workflow efficiency.
- Coordinated schedules, handled internal communications and improved organisational processes.
- Developed strong skills in Microsoft Office, attention to detail and operational support.
- Managed over 25 calls per day.
Dental assistant
East London Dental Care
London , Newham
2025.06 - 2025.09
- Provided professional support within healthcare environment, assisting with patient services, appointment coordination and administrative processes.
- Managed patient records, maintained confidentiality and ensured accurate data entry in line with healthcare standards.
- Supported daily operations through effective communication, organisation and attention to detail.
- Streamlined strong customer service skills while working with patients, colleagues and healthcare professionals.
Technology analyst
Level39
London, Canary Wharf
2024.06 - 2024.06
- Supported technology operations through basic troubleshooting, data analysis and system monitoring.
- Assisted with identifying technical issues, documenting processes and improving workflow efficiency.
- Gained experience with digital tools, problem-solving and analytical thinking within a technology environment.
Education
Sixth Form (16-18)
LondonImmerse education competition
Skills
Proficient in Excel and SQL
Toastmasters international organisation - current public speaker
- Efficient telephonic etiquette
- Data entry proficiency
- Telesales techniques
- Microsoft suite expertise
- Email administration
- Proactive follow-up behaviour
- Patient attitude
Affiliations
- Captain of School Football team
- Intermediate Chess player
Certification
UBS Virtual work experience certificate.
Springpod finance dive completion.
Timeline
Dental assistant
East London Dental Care
2025.06 - 2025.09
Front office administrator
Rk Group Ltd
2024.06 - 2026.06
Technology analyst
Level39
2024.06 - 2024.06
Sixth Form (16-18)
Immerse education competition