Avaiz Khan

1. Client Engagement & Requirements Gathering

• Work closely with clients to understand their HR processes, needs, and business goals.
• Conduct workshops, interviews, and discovery sessions to gather and document functional requirements
• Analyse existing HR systems and processes to recommend improvements using Workday.

2. Workday Configuration

• Configure Workday modules (e.g., Core HCM, Talent, Compensation, Absence, Recruitment, Payroll, etc.) based on client specifications.
• Develop and maintain business process flows, condition rules, notifications, and custom validations.
• Perform system testing, including unit testing, integration testing, and user acceptance testing (UAT).

3. Documentation & Reporting

• Create detailed functional design documents, process maps, and configuration workbooks.
• Build or modify Workday reports using tools like Workday Report Writer or Calculated Fields.

4. Stakeholder Communication

• Act as the liaison between technical teams, HR stakeholders, and project management to ensure alignment.
• Translate functional needs into technical requirements for developers or integration teams.

5. Training & Change Management

• Support change management initiatives by training end users and developing training materials.
• Assist in the transition of clients from legacy systems to Workday, ensuring minimal disruption.

6. Post-Implementation Support

• Provide hypercare support after go-live.
• Troubleshoot and resolve functional issues or enhancement requests
• Offer ongoing optimisation recommendations for Workday processes.
  
  
  

As a Director of a domiciliary care agency, my role is defined by a broad spectrum of responsibilities aimed at ensuring the delivery of high-quality, person-centered care services to individuals within their homes. Central to my responsibilities is the strategic leadership and management of the agency, where I establish and drive the overall vision, mission, and goals. This involves formulating and implementing policies, procedures, and quality standards in adherence to regulatory requirements, fostering a culture of excellence and continuous improvement.

Additionally, my role encompasses, financial management, team development, regulatory compliance, and a steadfast commitment to delivering compassionate and high-quality care services to individuals within the comfort of their homes.

Started my career off on the Graduate Business Programme which gave me the opportunity to work across different lines of services. This in hand allowed me to experience different parts of the business, picking up various skills across Audit, Tax & Consulting whilst gathering a deep understanding of clients needs from different perspectives. Please see recent projects below:

• MBDA Phase 1 - Workstream and Data Support - Supporting with an international transformation project working directly with member firms and key stakeholders in HR, Strategy & Finance. Preparing and running workshops in a bottom up approach across multiple departments whilst supporting on the design, build and management of the projects PowerBI reporting dashboards.
• Perform Plus Coach - Led a perform coaching role in Poland for a key law firm client to help improve their back office functions through our digital tool. Directly coached 3 teams with circa 45 staff on an accelerated 10 week programme. Facilitated weekly training and coaching sessions for team leads and other senior stakeholders. Managed key relationships from the global CFO to head of Operations in Poland. Resulted in a 15% improvement in efficiency and also savings of 3 FTE realised. Identified the role automation and AI could play in improving the back office functions and pitched this back to the Executive Team.
• AWM Support - Worked within a small team to support the design of a target operating model for the launch of a £4bn Sovereign Wealth Fund, with the objective of diversifying state wealth away from depleting oil and gas revenues. Supporting with process flows, project management and commercials.
• CFIN - Change Management & PMO - Responsible in co-ordinating the project for business solution design and change management which had a team of 30+ members across three countries. Key responsibilities included keeping the team aligned to the plan, ensuring deadlines were met and any issues and concerns were being raised appropriately and in a timely manner. Additionally, also managed key client stakeholders to ensure a good consistent rapport was maintained and the team were on track to deliver.

As a Management Accounts Assistant working for the NHS, focusing on Facilities and Women's & Surgery departments, my role was multifaceted and crucial to the effective financial management of these vital healthcare areas. In the realm of Facilities, my responsibilities include budgetary oversight, financial forecasting, and expenditure analysis to ensure the efficient allocation of resources for the maintenance and enhancement of healthcare infrastructure. This involved collaborating with Facilities Management teams to monitor costs, identify cost-saving opportunities, and contribute to strategic decision-making. My responsibilities extended to liaising with department heads, clinicians, and administrative staff to align financial strategies with the healthcare goals of the hospital.

Additionally, a significant aspect of my role involved collaboration with procurement teams. I was responsible for financial oversight of procurement processes, ensuring compliance with budgetary constraints, and identifying cost-effective sourcing solutions. This involved engaging with suppliers, negotiating contracts, and implementing procurement strategies that prioritise both quality patient care and fiscal responsibility.