Ava Yiangou
Milton Keynes
Summary
Dedicated professional with a strong foundation in customer service excellence, adept at time management and prioritisation. Demonstrates exceptional performance under pressure with clear communication skills and an approachable demeanour. Highly adaptable in fast-paced settings, committed to delivering outstanding results and enhancing customer satisfaction.
Overview
5
5
years of professional experience
21
21
years of post-secondary education
Work history
Customer Service Assistant for Online orders
Morrisons
Milton Keynes , Buckinghamshire
10.2020 - Current
- Managed time efficiently during peak hours to limit customer waiting periods.
- Organised stock shelves neatly to improve the overall appearance of the shop floor.
- Adapted quickly to changes in store layout or products range, minimising disruption to service delivery .
- Offered helpful advice on product selection, leading to increased sales.
Education
GCSEs - Maths
Denbigh School
Milton Keynes 09.2020 - 06.2024
GCSEs - English Language
Denbigh School
Milton Keynes 09.2020 - 06.2024
GCSEs - English Literature
Denbigh School
Milton Keynes 09.2020 - 06.2024
GCSEs - Combined Science
Denbigh School
Milton Keynes 09.2020 - 06.2024
GCSEs - Food Prep and Nutrition
Denbigh School
Milton Keynes 09.2020 - 06.2024
Certificate of Higher Education - Health and Social Care
MK College
Milton Keynes 09.2020 - 07.2022
Skills
- Customer service excellence
- Time management and prioritization
- Performance under pressure
- Clear communication skills
- Approachable demeanor
- Adaptability in fast-paced settings
Affiliations
- I like to spend my free time at the gym, reading and socializing.
References
References available upon request.
Timeline
Customer Service Assistant for Online orders
Morrisons
10.2020 - Current
GCSEs - Maths
Denbigh School
09.2020 - 06.2024
GCSEs - English Language
Denbigh School
09.2020 - 06.2024
GCSEs - English Literature
Denbigh School
09.2020 - 06.2024
GCSEs - Combined Science
Denbigh School
09.2020 - 06.2024
GCSEs - Food Prep and Nutrition
Denbigh School
09.2020 - 06.2024
Certificate of Higher Education - Health and Social Care
MK College
09.2020 - 07.2022
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