Ava Smith
Inverness
Summary
I am a motivated and hardworking 15-year-old with a strong passion for learning and gaining new experiences. I have worked in a chip shop, where I developed valuable customer service skills, learned to work efficiently in a fast-paced environment, and strengthened my ability to work well in a team. I am reliable, quick to adapt to new tasks, and always eager to take on challenges. Through my work experience, I have gained confidence in communicating with customers, managing my time effectively, and ensuring high-quality service. I am looking forward to continuing to develop my skills in a new role and contribute positively to any team I join.
Overview
1
1
year of professional experience
Work history
Fish and chip shop
Hilton Chip Shop
05.2024 - 03.2025
I worked at Hilton Fish and Chips for 10 months, where I provided excellent customer service at the counter. My duties included taking orders, serving food, and ensuring the shop was clean and organized. I handled cash transactions accurately and efficiently, which helped maintain a smooth workflow during busy periods. I also assisted with restocking supplies and preparing takeout orders, ensuring that everything was ready for customers on time.
Additionally, I developed strong communication skills by interacting with customers and addressing any inquiries or concerns they had. Working in a fast-paced environment taught me how to manage my time effectively and stay calm under pressure. I enjoyed being part of a team and collaborating with my colleagues to create a friendly and welcoming atmosphere for everyone.
Education
Inverness Royal Academy
InvernessSkills
- Customer Service: Gained valuable experience in interacting with customers, addressing their needs, and ensuring a positive experience
- Teamwork: Collaborated with a team in a fast-paced environment, maintaining smooth operations during busy periods
- Time Management: Effectively managed tasks and responsibilities while balancing work and school commitments
- Cash Handling: Assisted with processing transactions and handling cash accurately
- Problem-Solving: Resolved customer issues and adapted to challenges in the workplace
- Multitasking: Juggled various duties, including taking orders, preparing food, and maintaining cleanliness in the shop
- Adaptability: Quickly learned and adjusted to different roles and responsibilities during my time at the chip shop
- Attention to Detail: Ensured food was prepared to high standards and adhered to safety and cleanliness protocols
- Communication: Developed strong communication skills by engaging with customers and working with team members
Affiliations
- Gym Reading Travelling Baking
Languages
Scottish Gaidhlig
Fluent
Timeline
Fish and chip shop
Hilton Chip Shop
05.2024 - 03.2025
Inverness Royal Academy
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