Summary
Overview
Work history
Education
Accomplishments
Reference
Timeline
Generic

Ava Moden

Manchester,United Kingdom

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Hardworking and passionate post graduate, eager to secure a Key Account Manager position. Ready to help teams achieve company goals.


- Key account management experience

- Strong Communicator (B2B - Account Management (including NHS & private sectors) & B2C - Customer Service)

- Entrusted by Board & Senior Management teams to help identify areas of weakness or opportunities within current role (including; accounts' trading status overview and 'onshoring' production project)

- Provider of detailed analysis

- Strategic plan provider, (established from findings and research)

- Systems coaching and training, (peer to peer).

- Good working knowledge of Salesforce, Xero, MS Suite, Bespoke CRM systems

- Experienced within Sales & Marketing Departments (function and interaction)

- Workflow planning

- Office administration

- Financial Credit management experience

- Au fait with social media platforms and content origination. Growth accelerator.


Overview

7
7
years of professional experience
6
6
years of post-secondary education

Work history

Sales Coordinator / Financial Administrator

Liberty Flights
Turton, Lancashire
03.2023 - Current
  • NHS Account Management. Liaise with Smoking Cessation Project Leaders. Work alongside leaders in establishing 12 week programmes, continual contact with buyers, administrators and ongoing client tactical support
  • Point of contact for National and International customers. Performing administrative duties for, Co-Op, Bestway (Bargain Booze), SPAR (James Hall, CJ Lang, AF Blakemore), Filshill, Trade Works Asia
  • Key team player in establishing new Liberty Flights brand - MOJA. Identified gap in SKU offering. Countered by creation of a three tiered product category approach.
  • Development of marketing collateral, point of sale materials, liaised with finance and sales departments for wholesale costing and effective communication channels to customers
  • Co-creator of MOJA TikTok account. (Best post achieved 13.2 million interactions). Ongoing content creation.
  • Implement and regularly review internal financial controls to generate accurate and reliable financial data. Feed back to FD
  • Devised collection recovery strategies to resolve customer issues and delinquent cases
  • Reduced past overdue balances and bad debt by coordinating collection efforts with customer service, sales and billing departments
  • Obtain and interpreted financial statements to assist in credit limit reviews
  • Perform checks of customer creditworthiness and current situations
  • Trained and mentored new department employees in systems

Business Charter Management Apprentice

Liberty Flights Ltd
Turton, Lancashire
11.2020 - 05.2023


  • Completed comprehensive Business Management Degree apprenticeship program, successfully learning essential management skills.
  • Exposure to all departments within the business. Gained holistic overview of Liberty Flights.
  • Events and exhibition representative. Planning, implementation, and execution of numerous trade shows.
  • Prioritised and accomplished multiple tasks within established timeframes. Order processor. Area Sales Manager administrator, Point of Sale & Counter Top Unit stock coordinator.
  • Problem-solver for plethora of client and customer needs.
  • Researched industry and marketplace trends to enhance sales techniques and meet customer needs
  • Assisted with hiring process and training of new employees. CV filtration for presentation to HR & Board.
  • Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping
  • Supported business management projects by monitoring and tracking risks, issues and action items.

Shop Assistant

Edgworth Post Office
Turton, Lancashire
08.2016 - 08.2019
  • Checked incoming orders and organized new stock.
  • Implemented, First In First Out stock management system for fresh produce
  • Completed daily tasks accurately and on-time to support shop needs
  • Maximized safety and production levels by frequently cleaning and organizing work areas
  • Greeted customers entering store and offered assistance with requirements

Education

BA Hons Business Chartered Management -

Leeds Beckett University
09.2019 - 07.2023

A-Levels -

Bury Grammar School For Girls
Bury
09.2017 - 06.2019

High School GCSEs -

Turton High School

Accomplishments

  • Assisted management with the training of new staff members
  • Training - Responsible for training new employees to ensure continued quality of customer service
  • Data Entry - Reviewed and updated client correspondence files and scheduling database
  • Developed and implemented social media campaigns, which resulted in increased company efficiency and productivity.
  • Skiing. Swimming. Baking. Gym. Walking. Socializing.

Reference

Mr Christopher Parker

Finance Director 

Liberty Flights

9 Arkwright Court

Commercial Road

Darwen

Lancashire

BB3 0FG


+ 44 7891 200 324


chris@liberty-flights.co.uk

c.parker87@gmail.com

Timeline

Sales Coordinator / Financial Administrator

Liberty Flights
03.2023 - Current

Business Charter Management Apprentice

Liberty Flights Ltd
11.2020 - 05.2023

BA Hons Business Chartered Management -

Leeds Beckett University
09.2019 - 07.2023

A-Levels -

Bury Grammar School For Girls
09.2017 - 06.2019

Shop Assistant

Edgworth Post Office
08.2016 - 08.2019

High School GCSEs -

Turton High School

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Ava Moden