Ava Fisher

• Customised nail treatments based on client consultations, taking into account their specific needs and preferences.
• Applied a wide range of nail art techniques, utilising tools and creativity to meet customer preferences.
• Developed a loyal client base by delivering exceptional customer service and proactive follow-up.
• Examined condition and appearance of nails to provide advice on proper nail care.
• Prepared and sterilised tools before each use, following strict sanitation protocols.
• Conducted repairs on damaged nails, offering solutions to improve nail health.
• Booked client appointments and sent out reminder texts to avoid missed treatments.
• Provided professional nail care treatments, including manicures and nail enhancements, ensuring client satisfaction.
• Kept upto date with the latest nail products, trends and techniques to provide clients with trending nail designs.
• Handled customer bookings, efficiently scheduling appointments.
• Responded promptly to customer email and phone communications.
• Addressed customer complaints professionally, ensuring client satisfaction.

I began working at Central Hair Studios whilst I was at school as a Saturday job, once I left school I also began working there on Friday's as well, during this time I was also completing my level 2 in Hairdressing so I was able to carry out some of my assessments and treatments at the salon.

• Worked with straighteners, curlers and hair dryers to style hair.
• Restocked shelves with products
• Tidied salon by sweeping away cut hair, washing towels and emptying bins
• Washed client hair using specialist shampoos and head massage techniques.
• Disinfected and readied equipment for salon staff use.
• Welcomed guests warmly and politely when entering the salon, providing drinks and magazines while waiting for appointments.
• Shadowed senior stylists throughout hair colouring, cutting and styling treatments to obtain an extensive understanding of hairdresser best practices.
• Answered salon phones and emails, dealing with enquiries including bookings, pricing and availability.