Ava Elizabeth Uden-Taylor
Folkestone,Kent
Summary
Ambitious and creative professional, aspiring to build a career in the beauty industry with a background in fashion marketing, customer service, and compliance operations. Completed an accelerated degree in Central London, gaining hands-on experience in developing and executing marketing campaigns that blend creativity, trend awareness and data-driven insights.
Passionate about beauty, fashion, and lifestyle branding, with proven expertise in client relations, merchandise coordination, and sales techniques. Skilled at using Microsoft Office and digital tools to deliver visually engaging presentations and streamline workflows. Recognised for creating memorable customer experiences through clear communication, problem-solving and a friendly, approachable style.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Passport checking officer
Eurotunnell
Folkestone , Kent
01.2025 - Current
- Maintained a high level of security using thorough inspection techniques.
- Contributed to overall Train security, maintained vigilance at all times.
- Managed stressful situations calmly, worked efficiently under pressure.
- Streamlined process efficiency with organised methods of data entry and documentation.
- Demonstrated keen observation skills, identified counterfeit documents swiftly.
- Verified traveller identities to prevent fraudulent activities.
Key holder
The Sunglass Hut
Ashford outlet , Kent
06.2024 - 01.2025
- Took an interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Greet incoming customers and promptly offer top-quality service to assist with product selections.
- Collaborated with account managers to create and implement targeted sales strategies.
- Created personal suggestions based on bespoke client specifications.
- Kept up to date with fashion trends and what's new to create product knowledge for customers.
- Effectively handled daily customer calls.
- Presented sales data and leadership insights to aid strategy. development and planning.
Bar staff member
Brewing Brothers Beachside
Folkestone, Kent
03.2023 - 06.2024
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines
- Performed bar closing duties, thoroughly cleaning, sanitizing and replenishing stock
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice
- Helped bar staff prepare garnishes and mix cocktails during busy bar periods
Lifeguard
Leisure Centre
Folkestone & Ashford , Kent
08.2022 - 12.2023
- Collaborated with team to achieve full pool coverage and cleaning procedures
- Observed swimmers attentively, quickly responding to risks and concerns
- Offered flexible schedule from early starts to weekend shifts
- Cleaned and disinfected pool equipment and accessories to minimize potential health risks
- Minimized accidents by sharing health and safety awareness
- Set up pool equipment, supervising patrons to avoid misuse, damage and injury
- Patrolled pools, offering ongoing guidance to swimmers for guaranteed safety and security
- Maintained compliance with pool policies and procedures, offering suggestions to staff to maximize safety
- Performed successful pool rescues, remaining calm and effective under pressure.
Barista/Waitress
The Boat House
Sandgate, Kent
02.2020 - 07.2022
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Followed health and safety standards to protect customers from illness and cross-contamination.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Education
3 A-Levels -
The Canterbury Academy
Canterbury Bachelor of Arts - Fashion Marketing & Communications
The Fashion Retail Academy
London9 GCSEs -
Brockhill Park Perfroming Arts College
Hythe Skills
- Effective problem-solver
- Customer service
- Product knowledge
- Merchandise control
- Creativity
- Interpersonal communication
- Client communication
- Anti-Terrorism protocols
- Strategic research
- administration skills
- Microsoft office and IT skills
- Sales techniques
Certification
NPLQ
First Aid
Other
London Fashion Week Intern.
- Helped bring the Oxford Street store to life.
- London Fashion Week's new marketing initiative.
- Assisted fashion week.
Timeline
Passport checking officer
Eurotunnell
01.2025 - Current
Key holder
The Sunglass Hut
06.2024 - 01.2025
Bar staff member
Brewing Brothers Beachside
03.2023 - 06.2024
Lifeguard
Leisure Centre
08.2022 - 12.2023
Barista/Waitress
The Boat House
02.2020 - 07.2022
3 A-Levels -
The Canterbury Academy
Bachelor of Arts - Fashion Marketing & Communications
The Fashion Retail Academy
9 GCSEs -
Brockhill Park Perfroming Arts College
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