Ava Davey
Esher,Surrey
Summary
Skilled in identifying customer needs and providing tailored solutions to ensure satisfaction. Demonstrates a positive attitude and always willing to handle any task given to. Skilled in safe food handling, allergen awareness, health and safety protocols, cash register operation, product displays, and new staff training.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Bartender
The Plough and Harrow
Long Dittion, Surrey
12.2023 - Current
- Welcomed guests with friendly conversation and fun atmosphere.
- Create strong relationships with customers and give help advise to try new products when stuck on choice.
- Support staff, would help train new staff behind the bar and always having good relationships with all staff.
- Completed end-of-day cleanup to reset bar for next day.
- Collected, washed and put away glassware and dishes between guests.
- Input orders into register, calculated bills and collected payments.
- Followed food safety and hygiene requirements to protect guests.
- Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
- Support with record keeping, stocking and keeping track of stock within the bar.
Front of house team member
The Theatre Cafe
London, City of London
07.2021 - 10.2023
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Maintained excellent level of service in busy and demanding Cafe environment.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained attractive, clean and orderly spaces, behind the counter and in the venue, creating a welcoming atmosphere for customers.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
Education
A-Levels - Graphic Design
Esher College
Esher 09.2021 - 05.2023
GCSEs - Maths
Hinchley Wood School
Esher 09.2020 - 05.2022
GCSEs - English
Hinchley Wood School
Esher 09.2020 - 05.2022
Skills
- Customer Service
- Espresso machine operation
- Beverage preparation
- Beverage upselling
- Spirits, beer and wine knowledge
- Safe food handling
- Cash register operation
- Coffee and tea knowledge
- Positive attitude
- New staff training
- Health and Safety
- Product displays
- Allergen awareness
Affiliations
- Gaming
- Travelling
- Learning Sign Language (BSL)
References
References available upon request.
Timeline
Bartender
The Plough and Harrow
12.2023 - Current
A-Levels - Graphic Design
Esher College
09.2021 - 05.2023
Front of house team member
The Theatre Cafe
07.2021 - 10.2023
GCSEs - Maths
Hinchley Wood School
09.2020 - 05.2022
GCSEs - English
Hinchley Wood School
09.2020 - 05.2022
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