Austine Chima Mbachu
Harlow ,Essex
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Parking Marshall
Horizon parking
Harlow , Essex
2024.01 - 2024.02
- Prevented criminal activity through focused patrols and crowd monitoring.
- Liaised with emergency services teams to facilitate rapid emergency response.
- Promoted safety and security through diligent checks and monitoring.
Care assistant
Federal medical centre
Abuja , Lagos
2022.08 - 2023.11
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
- Submitted reports to manager regarding status of client.
Sales and customer service representative
Bluebell pharmacy
Portharcourt , Nigeria
2021.03 - 2021.06
- Assisted customers with varying questions using product knowledge and service expertise.
- Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
- Responded promptly to customer questions to improve customer loyalty and satisfaction.
- Assessed customer needs to tailor product recommendations to individual requirements.
Education
Master of Business Administration - International business
University of Hertfordshire
Hatfield 2024.01 -
Bachelor of Business Administration - Marketing
Rivers state university
Portharcourt 2014.09 - 2018.09
General & advanced certificates 1,2 & 3 - Health, Safety and environment Management
HSE Training Institute (HSETrain Int'l)
port Harcourt 2018.10 - 2019.02
Skills
- Social media promotions
- Expenditure control
- Modern management principles
- Marketing
- Team building
- Customer-focused
- Management
Languages
English
Advanced
C1
Additional Information
'A competent and considerate employee.' —a former care giver at Federal medical care centre.
- The languages I am proficient in is English (conversational) and (fluent).
Accomplishments
- Supervised team responsible for executing well on projects, leading to 65% increased revenue.
Affiliations
* A competent and considerate employee.' —a former care giver at Federal medical care Centre.
* A professional sales & customer service representatives at Bluebell pharmacy.
* The languages I am proficient in is English (conversational) and (fluent).
HOBBIES
Reading, traveling, listening to music & watching football.
Timeline
Parking Marshall
Horizon parking
2024.01 - 2024.02
Master of Business Administration - International business
University of Hertfordshire
2024.01 -
Care assistant
Federal medical centre
2022.08 - 2023.11
Sales and customer service representative
Bluebell pharmacy
2021.03 - 2021.06
General & advanced certificates 1,2 & 3 - Health, Safety and environment Management
HSE Training Institute (HSETrain Int'l)
2018.10 - 2019.02
Bachelor of Business Administration - Marketing
Rivers state university
2014.09 - 2018.09