Ausra Narbutaite
Cumbernauld,North Lanarkshire
Summary
A highly skilled professional with a proven ability to remain calm under pressure, demonstrating exceptional communication skills and problem-solving capabilities. Multilingual expertise enhances the ability to navigate diverse environments effectively. Committed to leveraging these strengths to achieve organisational goals and drive success.
Overview
19
19
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work history
Self Employed - Selling items on Ebay
Self employed
Glasgow, Glasgow City
11.2022 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Completed customer orders with speed and accuracy.
Home carer
Glasgow City Council
Glasgow
11.2020 - 10.2022
- A diligent and self-motivated care worker who is empathetic and understanding, with a strong dedication to caring for others.
- Has a good working knowledge of the Care Quality Commission's regulatory framework and the Health and Social Care Act, as well as health and safety law relevant to the job.
- Has undertaken a range of workplace training courses in health and safety and care (e.g. manual handling) in addition to professional qualifications.
- Particularly skilled at caring for the elderly and people with mental and physical disabilities.
- Able to carry out food preparation, personal care and administer medication with precise accuracy.
- Pays attention to detail and is a good written and verbal communicator.
- Excellent team worker, punctual, hard-working and physically fit.
- Has own car and able to work across multiple sites as well as according to a varied shift pattern.
- Has previous experience in working nightshifts.
- Experienced at participating in residents' entertainment programmes as well as liaising with their families and social workers.
Waitress
The Anchor Line
Glasgow
09.2019 - 09.2020
- Company Overview: A restaurant in Glasgow.
- I delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- I handled currency and credit card transactions quickly and accurately, also assisted management with inventory control and stock ordering.
- A restaurant in Glasgow.
Waitress
Choapraya
Glasgow
01.2018 - 07.2018
- Company Overview: A restaurant in Glasgow specializing in Thai cuisine.
- I delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- I learned about Thai cuisine.
- I handled currency and credit card transactions quickly and accurately, also assisted management with inventory control and stock ordering.
- A restaurant in Glasgow specializing in Thai cuisine.
Waitress/barista
ICafe Ingram St
Glasgow
09.2018 - 01.2018
- Company Overview: A café in Glasgow.
- I delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- I was trained in coffee & food preparation.
- I handled currency and credit card transactions quickly and accurately.
- I followed procedures for safe food preparation, assembly and presentation, I also assisted management with inventory control and stock ordering.
- A café in Glasgow.
Waitress
Oblix Lounge & Restaurant at The Shard
London
01.2017 - 06.2017
- Company Overview: A restaurant located in The Shard, London.
- I delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- I effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.
- I promptly served all food courses and alcoholic beverages to guests.
- I also answered questions about menu selections and made recommendations when requested.
- I regularly checked on guests to ensure satisfaction with each food course and beverages.
- A restaurant located in The Shard, London.
Melrose Abby Restaurant
01.2013 - 01.2016
- I maintained high standards of customer service during high-volume, fast-paced operations, built loyal clientele through friendly interactions and consistent appreciation.
- I handled currency and credit card transactions quickly and accurately.
- I followed procedures for safe food preparation, assembly and presentation, I also assisted management with inventory control and stock ordering.
Production operative
Bite Group
Enniskillen
01.2011 - 01.2012
- Company Overview: A sandwich factory located in Lackaboy Industrial park, Enniskillen, Northern Ireland.
- A sandwich factory located in Lackaboy Industrial park, Enniskillen, Northern Ireland.
Waitress
Pizzeria Sunne
01.2008 - 01.2009
- Company Overview: A restaurant in Sweden.
- Employed over the summer period in a waitressing position.
- My main duties included cash handling, general cleaning and tidying, and some basic food preparation.
- This was a busy restaurant which taught me valuable skills in working in a high pressure environment, and improved my time-keeping and organisational skills.
- A restaurant in Sweden.
Waitress
Local Kebab House
, Lithuania
01.2007 - 01.2008
- Employed on a part-time basis during out-of-school hours.
- My role in this position was waitressing.
- Within this role I served customers in a busy, fast paced fast food environment, as well as cash handling and cleaning.
- I also gained a health and safety certificate through training given by management.
Education
Lithuanian Language, English Language, German, Biology, Chemistry, History, Physics, Computing Technologies, Maths, Art and Design
Siauliu Gytariu Secondary School
SVQ Level 2 - Health and Social Care
Scottish Qualifications Authority
Glasgow, Glasgow CitySkills
- Calm under pressure
- Communication skills
- Problem-solving
- Multilingual
Languages
Lithuanian (Primary)
English (Fluent)
Personal Information
Date of birth: 11/07/92
Certification
- SVQ level 2 and would be willing to gain SVQ level 3
Timeline
Self Employed - Selling items on Ebay
Self employed
11.2022 - Current
Home carer
Glasgow City Council
11.2020 - 10.2022
Waitress
The Anchor Line
09.2019 - 09.2020
Waitress/barista
ICafe Ingram St
09.2018 - 01.2018
Waitress
Choapraya
01.2018 - 07.2018
Waitress
Oblix Lounge & Restaurant at The Shard
01.2017 - 06.2017
Melrose Abby Restaurant
01.2013 - 01.2016
Production operative
Bite Group
01.2011 - 01.2012
Waitress
Pizzeria Sunne
01.2008 - 01.2009
Waitress
Local Kebab House
01.2007 - 01.2008
Lithuanian Language, English Language, German, Biology, Chemistry, History, Physics, Computing Technologies, Maths, Art and Design
Siauliu Gytariu Secondary School
SVQ Level 2 - Health and Social Care
Scottish Qualifications Authority
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