Summary
Overview
Work history
Education
Skills
Additional Information
Languages
Timeline
Hi, I’m

Aurora Price

London

Summary

As an aspiring young professional, I understand the importance of being a reliable and hard-working team player with excellent communication skills. I'm a highly motivated customer-oriented individual, seeking a new challenging career opportunity. I'm eager to pursue a role that can offer me new exposures, skills and experiences, with opportunities to learn, grow and professionally develop in the process. I'm always willing to learn new skills and take direction from senior team members. My attention to detail, problem-solving skills and ability to work well under pressure make me an asset to any team. I have solid work ethic and a positive attitude, with a commitment to upholding high standards of delivery and professionalism in everything I do.

Overview

4
years of professional experience

Work history

The Body Shop
London

Customer Care Consultant
12.2022 - Current

Job overview

  • Provide exceptional customer service and assistance, addressing inquiries and recommending suitable products
  • Efficiently operate the cash register, ensuring accurate transactions and financial integrity
  • Manage deliveries and maintain well-stocked shelves
  • Thrive in a dynamic and fast-paced environment at London Bridge Station, implementing efficient strategies to drive sales
  • I was promoted to Key-Holder, thus responsible for independent store opening and closing, cash management, and secure safekeeping.
  • Offered detailed advice on product and service benefits.
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Established positive relationships with clients by going extra mile to build rapport.

The Blacksmith Arms
London

Waitress and Bartender
07.2023 - 10.2023

Job overview

  • Demonstrated commitment to delivering exceptional customer service and support
  • Managed cash transactions and end-of-day register closure
  • Oversaw business opening and closing procedures.
  • Checked in with customers during meals to check orders were received correctly and met guests' expectations.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Memorised complete menu and offered guests knowledgeable suggestions.

Dance Academy
South Africa

Office Administrator & Data Management Assistant
02.2020 - 08.2021

Job overview

  • Prepare and organise information in paper and digital formats to support administrative functions
  • Handle financial tasks (budgeting, invoicing, expense tracking)
  • Respond to email inquiries and resolve issues promptly
  • Developed solid organisational skills and Excel competencies
  • Manage inventory and performed accurate data entry.
  • Managed database to maintain updated records and accuracy.

The Farm
South Africa

Waitress
12.2019 - 01.2021

Job overview

  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.

Education

Queen Mary University of London
London

BSc from Politics & International Relations
09/2022

Oakhill Secondary School

University overview

passes in English, Literature, Mathematics, Business, Art & History

Skills

  • Skills
  • Attributes
  • Critical & Creative Thinking skills
  • Highly Accountable & Reliable
  • Strong Problem-Solver
  • Has a Team-Player approach
  • Good Organisational capabilities
  • Hard-working (easy to manage)
  • Solid Time-Management skills
  • Responsible & Trustworthy
  • Excellent Interpersonal skills
  • Task Driven - Show me once!
  • Clear & Concise Communicator
  • Energetic with a Positive Attitude
  • Microsoft Office Packages
  • Keen eye for Detail

Additional Information

  • Full Work Rights in the UK Irish Passport - No Restrictions

Languages

English
Native
Afrikaans
Intermediate

Timeline

Waitress and Bartender

The Blacksmith Arms
07.2023 - 10.2023

Customer Care Consultant

The Body Shop
12.2022 - Current

Office Administrator & Data Management Assistant

Dance Academy
02.2020 - 08.2021

Waitress

The Farm
12.2019 - 01.2021

Queen Mary University of London

BSc from Politics & International Relations
09/2022

Oakhill Secondary School

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Aurora Price