Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Aurora Dean

Birley,Hereford

Summary

Dedicated professional with a strong foundation in teamwork, leadership, and problem-solving skills. Proficient in educational software use, providing educational support, and managing classroom environments. Experienced in behaviour monitoring, cleaning and sanitation, payment processing, and espresso machine operation. Communicative and articulate with a commitment to fostering positive learning experiences.

Overview

1
1
year of professional experience

Work History

Volunteer teaching assistant

Weobley High School
Weobley, Herefordshire
06.2023 - 06.2023
  • I took a short hiatus in 2023 to undertake work experience as a teaching assistant at a local secondary school, assisting in the history department. During the week, we participated in an Archaeological excavation called ‘The Big Dig’. Professional archaeologists led this local initiative to uncover and preserve historical artefacts. The school was a part of the project primarily because there is a medieval road running through the campus leading to the site of Snodhill Castle. My mentor allowed me to lead part of the archaeological work and assist history students with this project. During this time, I helped the students with the archaeological practice of collecting finds and ensuring bags were labelled and alphabetised correctly. I also ensured the students followed the precise instructions from professional and experienced archaeologists. Being given the role of leader greatly enhanced my skills in communication, leadership and teamwork. Throughout the dig, we faced several problems with tools breaking or being too big to work in a confined space, so I had to problem-solve and find solutions to allow the excavation to proceed. This allowed me to develop my analytical and problem solving skills.
  • When not on the dig site I assisted the lead teachers in lessons; helping them prepare educational materials and preparing the classrooms to make sure there was a high level of student productivity and minimum disruption. When the students asked me questions about the work, I worked with them and helped them complete the work to the best of their ability.

Waitress

Penrhos Court
Kington, Herefordshire
03.2022 - 06.2022
  • Accommodated special event needs, provided customised services for parties.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Advanced team efficiency by assisting in training new waitstaff members.
  • Showcased extensive knowledge of menu items, heightened customer decision making.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Stayed up to date on menu changes to accurately answer customer queries.
  • Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
  • Ensured compliance with health regulations through effective cleaning practices in the dining area.
  • Prepared tables for guests and reset tables between customers.
  • Greeted and escorted guests to tables.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Improved customer satisfaction by providing efficient and friendly service.
  • Executed food and drink orders accurately to improve customer satisfaction rates.
  • Greeted customers, presented menus and shared information about available special items.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Checked customer IDs to confirm age before selling age-restricted products.
  • Enhanced guest satisfaction through attentive and prompt service.
  • Assisted kitchen staff with food prep, dishwashing and plating food.
  • Checked in with customers during meals to check orders were received correctly and met guests' expectations.

Education

GCSEs -

Weobley High School
Weobley, Herefordshire
01.2021 - 06.2022

A-Levels -

Hereford Sixth Form College
Hereford, Herefordshire
09.2022 -

Skills

  • Teamwork skills
  • Leadership skills
  • Problem solving skills
  • Educational software use
  • Educational support
  • Classroom management
  • Behaviour monitoring
  • Cleaning and sanitation
  • Payment Processing
  • Espresso machine operation
  • Communicative and articulate

Affiliations

  • Badminton
  • Creative Writing
  • Dungeons and Dragons
  • Reading

Accomplishments

I took part in a 2019 young anthology writing competition and got published alongside other young writers.

References

References available upon request.

Timeline

Volunteer teaching assistant

Weobley High School
06.2023 - 06.2023

A-Levels -

Hereford Sixth Form College
09.2022 -

Waitress

Penrhos Court
03.2022 - 06.2022

GCSEs -

Weobley High School
01.2021 - 06.2022

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Aurora Dean