Auroosa Muqarab

• Collaborated effectively with various departments to expedite the claim settlement process.
• Processed high volumes of insurance claims without compromising on accuracy or speed.
• Regularly updated claim status to keep all parties informed during the entire process.
• Ensured compliance with regulatory standards whilst handling sensitive customer data.

• Dealing with recruitment process

• Processing of employees' Monthly medical claims, & in-house approval/report

• Handling employee's group life & Health insurance / Hospitalization & Car insurance

• Leave management

• Attendance management

• Management of personal files of employees

• Distribution of meetings to sales team daily & monitoring their daily progress, etc.

• Assisted HR department in disciplinary proceedings

• Overlooking employees' daily issues

• Preparing employees' performance files every month

• Preparing & Issuing termination & misconducts letters

• Supervising support Sta

• Process of Employee Layoffs

• Adjustments of temporary cash advances / Petty cash management

• Processing of monthly utility bills of office & expatriate residents

• Weekly reports / Annual reports / Monthly reports

• Performing daily tasks, i.e., arrangements for meetings, delegations, visits, etc.

• Supervising overall office tasks like cleaning, office supplies & stationery

• Preparing letters & Issuing office gadgets

• Processing of employees' monthly overtime for management's approval

• Dealing with recruitment process

• Processing of employees' Monthly medical claims, & in-house approval/report handling employees' group life & Health insurance, / Hospitalization

• Leave management

• Attendance management

• Management of personal files of employees

• Processing of employee benefits, in-house approval, i.e., (PF, GF)

• Processing of employees' salary loan requests for management's approval

• Processing of employees' fair assistance funds

• Processing of Business trips & related readjustments reports of employees

• Assisted HR department in disciplinary proceedings

• Preparing Weekly reports / Annual reports, / Monthly reports of employees' daily tasks

• Processing of PSO's monthly fuel card invoice for in-house approval

• Preparation & issuance of driver's duty roster

• Adjustments of temporary cash advances / Petty cash management

• Processing of monthly utility bills of office & expatriate residents

• Performing daily tasks, i.e., arrangements for meetings, delegations, visits, etc.