Aurelija Uskeviciute
Milton Keynes
Summary
A recent graduate looking for a promising and fast paced career. Dynamic and detail-oriented with a strong foundation in customer service, data analysis, and technical writing. Demonstrating exceptional organisational skills and time management with effective verbal and written communication skills.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Sales Assistant
Smyths Toy Superstore
2023.10 - Current
- Skilled in managing competing priorities, ensuring efficiency, and meeting deadlines in dynamic environments.
- Adaptable and proactive, maintaining productivity during both high-demand and quiet periods.
- Strong communication skills, with ability to simplify complex information for diverse audiences.
- Advising customers on baby products, including car seats, by applying most up to date legislation, safety standards, individual needs, and critical thinking to ensure suitability for the customer.
- Providing personalised experiences for each customer and advising them as needed.
- Understanding of R44 and R129 car seat regulations as well as, differences between them which must always be kept in the back the mind advising customers, this demonstrates that I am able to also abide by regulations such as ISO17020 and ISO12075 when working.
- Trained new staff members, fostering a supportive working environment.
- Delivered exceptional after-sales service, encouraging repeat business.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Sales Assistant
LUSH
2023.08 - 2023.09
- Experienced in customer engagement, actively listening to understand needs and provide tailored recommendations.
- Skilled in problem-solving and resolving customer concerns to ensure satisfaction.
- Collaborating with team members to achieve store goals in a positive work environment.
- Managed daily stock levels to ensure high product availability for all.
- Addressed customer needs promptly, resulting in positive feedback and loyalty
Front End Sales Assistant
B&Q
2021.10 - 2022.08
- Adaptable and people-focused, providing personalized service to meet individual needs.
- Skilled in problem-solving, handling complaints, and working both independently and collaboratively.
- Strong time management and resourcefulness to efficiently assist customers and ensure a positive experience.
- Processed client transactions with total accuracy using the till system.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Education
BSc Hons - Forensic Investigation
University of Staffordshire
Stoke-on-Trent 2022.10 - 2025.07
A Level -
Luton Sixth Form
2020.09 - 2022.06
GCSEs -
Putteridge High School
2015.09 - 2020.03
Skills
- Microsoft office
- Customer service
- Time managment
- Organisational skills
- Verbal and written communication
- Data analysis
- Technical writing
- Conflict resolution
- Retail sales
- Merchandising
- Team and lone working
- Initiative taking
- Strong empathy
- Leadership
Certification
First Aid certification
Timeline
Sales Assistant
Smyths Toy Superstore
2023.10 - Current
Sales Assistant
LUSH
2023.08 - 2023.09
BSc Hons - Forensic Investigation
University of Staffordshire
2022.10 - 2025.07
Front End Sales Assistant
B&Q
2021.10 - 2022.08
A Level -
Luton Sixth Form
2020.09 - 2022.06
GCSEs -
Putteridge High School
2015.09 - 2020.03