Aun Abbas
sidcup
Summary
Compassionate and dedicated senior healthcare assistant with a passion for providing high-quality care and support to patients. Excellent communication and interpersonal skills, adept at building a strong rapport with patients and healthcare professionals. Proactive team player who can handle challenging situations with calmness and efficiency, always striving to ensure the well-being and comfort of patients.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Care Professional
Home Instead
Bexleyheath, Bexley
10.2024 - Current
- Assisting clients with daily living activities, such as dressing, grooming, bathing, and feeding.
- Monitoring and managing personal care routines, including medication reminders and health monitoring.
- Providing companionship and emotional support to clients, enhancing their quality of life.
- Supporting clients with mobility needs, including transferring and repositioning in bed or wheelchairs.
- Responding promptly to client needs and emergencies, ensuring a high standard of service and safety.
- Assisting with light housekeeping, meal preparation, and maintaining a clean living environment.
Senior Healthcare Assistant
Bumade Healthcare Services
Chatham, Kent
01.2023 - Current
- Develop and manage staff rotas to ensure appropriate coverage based on client needs.
- Monitor client progress and update care and service plans, conducting assessments to ensure care meets evolving needs.
- Act as the primary contact for resolving client, family, and staff complaints, maintaining satisfaction and trust.
- Deliver staff inductions and ongoing training on policies, procedures, and care standards.
- Conduct spot-checks, appraisals, and supervision to assess staff performance and ensure compliance with care standards.
- Lead disciplinary meetings in collaboration with HR to address issues.
- Provide administrative support, including managing schedules, filing, and maintaining accurate client and staff records.
- Coordinated discharge planning to ease the transition home.
Education
GCSEs - Medical
Unique Group Of colleges
Lahore, Pakistan 2018 - 2020
NVQ Level 5 - Leadership and Management in Adult Care
Access Skills
United Kingdom 03.2023 -
Skills
- Extensive knowledge of healthcare practices and procedures
- Strong leadership and team management abilities
- Excellent communication and interpersonal skills
- Proficiency in healthcare software and administrative tools
- Ability to handle stressful situations with calm and professionalism
- Customer Service
- Individual care and support plans
- Domiciliary care management
- Discharge planning
- CQC standards compliance
- Staff scheduling and rostering
- Record-keeping
Certification
- Train the Trainer people moving and handling (The Health and Safety Group Ltd | 2023)
- Medication Awareness Train the Trainer (TutorCare Ltd | 2023)
- Basic life Support train the trainer (TutorCare Ltd | 2023)
References
References available upon request.
Timeline
Care Professional
Home Instead
10.2024 - Current
NVQ Level 5 - Leadership and Management in Adult Care
Access Skills
03.2023 -
Senior Healthcare Assistant
Bumade Healthcare Services
01.2023 - Current
GCSEs - Medical
Unique Group Of colleges
2018 - 2020
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