Augusto Domigno
London,United Kingdom
Summary
Dynamic and results-driven hospitality leader with extensive experience in managing high-volume, premium, and luxury dining concepts across the UK, Riyadh. Proven track record in team leadership, guest satisfaction, cost control, and staff development. Passionate about delivering exceptional guest experiences and maintaining the highest service and brand standards. Fluent in Italian and English, with conversational Spanish, and skilled at leading diverse, multicultural teams.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work history
Restaurant manager
Swan at Globe
London
11.2025 - Current
- Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
- Managed event set-up, table plans,room layout, and service flow based on guest requirements.
- Attend daily morning briefings with the Events team to confirm schedules, priorities, and operational requirements.
- Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
- Conducted regular meetings with staff; communicated updates and received feedback.
- Trained new team members, enhanced service quality.
Restaurant Manager
San Carlo Ltd
Manchester
01.2024 - 11.2025
- Managed front-of-house operations in a flagship premium Italian restaurant.
- Ensured brand standards and luxury service quality in a high-profile Manchester dining destination.
- Resolved guest complaints professionally, safeguarding brand reputation.
- Oversaw financial routines including cashing up and reconciliations.
Restaurant manager
Rossopomodoro
London
01.2023 - 09.2024
- Directed operations of a busy central London restaurant.
- Oversaw daily service standards, financial control, and compliance.
- Implemented strategies that improved efficiency and sustained revenue growth.
- Streamlined staff rotas to optimise efficiency.
- Increased table turnover rate with efficient floor management.
- Cultivated a positive work environment by fostering team spirit amongst staff.
Restaurant Manager
Franco Manca
London
09.2020 - 12.2022
- Coordinated FOH and BOH teams in a fast-paced venue.
- Optimized stock levels to reduce waste and improve margins.
- Ensure smooth service execution for hundreds of daily covers.
- Orga
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
- Managed daily operations for smooth restaurant functioning.
Restaurant Floor Manager
San Carlo Cicchetti by Modern food Company
Riyadh, Middle East
07.2018 - 09.2020
- Key part of San Carlo’s international expansion into Riyadh.
- Trained supervisors and wait staff to deliver premium guest service in a new luxury market.
- Produced weekly sales and operations reports for management.
- Strengthened guest relations, increasing customer loyalty in a competitive market.
- Monitored cash handling procedures, reducing discrepancies in financial reports.
Supervisor
Carluccio’s
London
10.2016 - 07.2018
- Supervised FOH team and improved overall service delivery.
- Recognized and rewarded high-performing staff, boosting morale.
- Enhanced guest satisfaction through professional issue resolution.
Waiter
San Carlo Cicchetti
London
02.2014 - 09.2016
- Delivered attentive guest service, addressed customer needs, and handled complaints effectively.
- Demonstrated proficiency in serving food and drinks, including knowledge of menu items and proper serving techniques.
- Gained experience with POS systems.
- Actively collaborated with co-workers to ensure smooth service and create cohesive team.
Education
Diploma - Hospitality Management
ISTITUTO ALBERGHIERO UGO TOGNAZZI
ITALY 01.2012 - 01.2015
Skills
- High-Volume Dining Management
- Guest Experience & Service Excellence
- Recruitment & Training
- Leadership & Team Development
- Teamwork
- Restaurant ethics understanding
LANGUAGES
Italian (Native)
English (Fluent)
Spanish (Fluent)
Timeline
Restaurant manager
Swan at Globe
11.2025 - Current
Restaurant Manager
San Carlo Ltd
01.2024 - 11.2025
Restaurant manager
Rossopomodoro
01.2023 - 09.2024
Restaurant Manager
Franco Manca
09.2020 - 12.2022
Restaurant Floor Manager
San Carlo Cicchetti by Modern food Company
07.2018 - 09.2020
Supervisor
Carluccio’s
10.2016 - 07.2018
Waiter
San Carlo Cicchetti
02.2014 - 09.2016
Diploma - Hospitality Management
ISTITUTO ALBERGHIERO UGO TOGNAZZI
01.2012 - 01.2015