Augustine Ogamba
Bournemouth,Dorset
Summary
Dedicated enablement professional with proactive mindset and strong desire to excel as a health care Practitioner. Skilled in communication and problem-solving, with background in customer service, project management and Human resource management. Keen to leverage these abilities to drive positive outcomes by enhancing the choices and independence of the people we support to ensure that they live their best lives possible.
Overview
10
10
years of professional experience
Work history
Enablement Practitioner
PBS4
Bournemouth, Dorset
01.2024 - Current
- Developed training to enhance quality of care and understanding of core enablement principles.
- Facilitated workshops to enhance staff skills in promoting choices and independence of the people we support by adopting new tools and methodologies.
- Collaborated with cross-functional teams to identify areas for process improvement that ensures that the people we support lives their best lives possible.
Human resources officer
Nigerian Correctional Service
Anambra, Nnewi
08.2016 - 12.2023
- Developed and implemented HR policies to ensure compliance with legal requirements and organisational standards.
- Managed recruitment processes by coordinating interviews and conducting reference checks to select suitable candidates.
- Facilitated training sessions and workshops to enhance employee skills and promote professional development within the organisation.
Banker
Sterling Bank of Nigeria
Anambra , Onitsha
08.2015 - 07.2016
- Developed and implemented financial strategies to enhance customer satisfaction and retention.
- Coordinated various banking operations to ensure compliance with regulatory requirements and internal policies.
- Analysed customer accounts to identify opportunities for cross-selling banking products and services.
- Ensuring good customer service relationships.
Education
Master of Science - Peace and Conflict Resolution
National Open University of Nigeria
Anambra 01.2020
Bachelor of Science - Economics
Odumegwu Ojukwu University of Nigeria
Anambra State 03.2014
National Diploma - Hospitality and Tourism Management
Federal Polytechnic, Bauchi
Bauchi, Nigeria 08.2008
Skills
- Emergency response readiness
- Professionalism and respect
- Resilience management
- Healthcare leadership
- Deescalating tense situations
- Awareness of community resources
- Critical assessment
- Compassionate patient engagement
- Technological proficiency
- Empathetic listening
- Excellent written and verbal communication
- Ongoing personal development
- Confidentiality maintenance
- Information and data management
Languages
English
Advanced
C1
Timeline
Enablement Practitioner
PBS4
01.2024 - Current
Human resources officer
Nigerian Correctional Service
08.2016 - 12.2023
Banker
Sterling Bank of Nigeria
08.2015 - 07.2016
Master of Science - Peace and Conflict Resolution
National Open University of Nigeria
Bachelor of Science - Economics
Odumegwu Ojukwu University of Nigeria
National Diploma - Hospitality and Tourism Management
Federal Polytechnic, Bauchi