AUGUSTINE CHINEDU IHEDI
glasgow
Summary
Reliable and efficient in handling various tasks with precision. Strong communication and teamwork skills, always willing to help colleagues and contribute to positive work environment. Quick learner with proactive approach to problem-solving, ensuring smooth operations and customer satisfaction. Ready to bring energy and dedication to support warehouse operations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
WAREHOUSE OPERATOR
GXO SAINSBURY’S BIRMINGHAM
01.2024 - 08.2025
- Executed daily warehouse operations with a focus on safety compliance and attention to detail.
- Maintained a clean and safe working environment by adhering to housekeeping standards and safety protocols.
- Report missing or damaged crates to management, quickly resolving stock issues, and maintaining work efficiency.
- Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays.
HEALTHCARE ASSISTANT
IMO STATE SPECIALIST HOSPITAL
01.2023 - 12.2023
- Delivered quality personal care, including dressing and bathing, with utmost respect and sensitivity.
- Maintained clean, hygienic patient areas while adhering to infection control protocols.
- Engaged in respectful communication to uphold dignity of individuals in care.
- Provided emotional support and companionship, enhancing mental well-being and overall quality of life.
PRODUCTION OPERATOR
PABOD BREWERIES LIMITED
03.2016 - 11.2018
- Specialises in the final stage of the product lifecycle, managing the bottling, canning, and kegging lines, including labelling and preparing for distribution.
- Operating and monitoring brewing machinery, including automated systems.
- Extensive cleaning and sterilising of vessels, kegs, and work areas to maintain strict hygiene standards.
- Loaded finished products for transport, ensuring timely deliveries to local customers.
SALES AND CUSTOMER SERVICE REPRESENTATIVE
EBUS PHARMACY AND VARIETY STORES (NIG) LTD
Portharcourt
01.2013 - 01.2016
- Assessed customer needs through detailed consultations, recommending products that perfectly matched their requirements.
- Promoted company products using approved techniques, increasing revenue and exceeding performance expectations.
- Provided after-sales support, including troubleshooting and advice, to ensure customer satisfaction and loyalty.
- Handled high-volume telephone calls to address and resolve customer queries.
Education
MSc - International Business Management
UNIVERSITY OF NORTHAMPTON
Northampton, NTH10.2025
BSc - Maritime Management Technology
FEDERAL UNIVERSITY OF TECHNOLOGY
Owerri01.2012
Skills
- Analytical
- Warehouse operations
- Global mind-set
- Cross-cultural competence
- Leadership
- Safety compliance
- Flexibility and adaptability
- Patient care
- Conflict resolution
Accomplishments
Ebus Pharmacy and Variety Stores (Nig) Ltd
- Re-organized machines to make it work better. Increased revenue, Saved time and money for the company.
- Re-organized something to make it work better., Increased revenue for the company., Saved time and money for the company.
- Coordinated series of special public and private events.
- Improved reviews by successfully handling customer complaints and implementing monthly staff training.
Certification
- Security Industry Authority
- Food Hygiene
- Basic Life Support
- Safeguarding Adults level 1 & 2 (Adult Support and protection)
- Conflict Resolution and Complaints Handling
Timeline
WAREHOUSE OPERATOR
GXO SAINSBURY’S BIRMINGHAM
01.2024 - 08.2025
HEALTHCARE ASSISTANT
IMO STATE SPECIALIST HOSPITAL
01.2023 - 12.2023
PRODUCTION OPERATOR
PABOD BREWERIES LIMITED
03.2016 - 11.2018
SALES AND CUSTOMER SERVICE REPRESENTATIVE
EBUS PHARMACY AND VARIETY STORES (NIG) LTD
01.2013 - 01.2016
MSc - International Business Management
UNIVERSITY OF NORTHAMPTON
BSc - Maritime Management Technology
FEDERAL UNIVERSITY OF TECHNOLOGY