Audrey Yaple
London
Summary
I’m an outgoing 30 year old who enjoys podcasts, running, and comedy. I enjoy the challenge and joy of hospitality and have spent the past 14 years learning from incredibly passionate industry professionals from all over the world.
Overview
10
10
years of professional experience
Work history
Barista
Tatte Bakery
Newton, Massachusetts
09.2022 - 08.2023
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
Server
Prairie Fire
Boston, Massachusetts
06.2022 - 08.2022
- Greeted new customers, explained restaurant procedures, handed out menus and took drink orders.
- Prevented serving errors by recording orders accurately and communicating clearly with kitchen staff.
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
- Discussed alternative selections for guests with food allergies or gluten-free requests.
- Completed daily opening and closing checklists, ensuring restaurant cleanliness and security.
Server
Hops & Scotch
Boston, Massachusetts
01.2022 - 06.2022
- Greeted new customers, explained restaurant procedures, handed out menus and took drink orders.
- Served guests promptly to ensure food remained at proper temperatures.
- Prevented serving errors by recording orders accurately and communicating clearly with kitchen staff.
- Reset tables with spotless service ware within quick turnaround time to maximise seating capacity.
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
- Advised guests on menu selections, ordering processes and facilities locations, optimising customer comfort.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Checked on tables to ensure guest satisfaction, anticipated additional needs and happily fulfilled additional requests.
- Performed additional tasks to support kitchen and bar staff, ensuring dining room ran smoothly.
Cocktail Waitress
Williams and Graham
Denver, Colorado
02.2017 - 10.2020
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Refused drinks service to guests without appropriate proof of age.
- Verified guest ID prior to serving liquor.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Trained new wait staff to deliver quality service and uphold brand standards.
- Greeted and escorted guests to tables.
Education
Diploma -
Monument Mountain Regional High School
Great Barrington, Massachusetts 09/2008 - 09/2011
Skills
- Food running
- Professional demeanour
- Teamwork and collaboration
- New staff training
- Quick learner
- Point of sale knowledge
- Strong communication
- Latte art
- Sandwich preparation
- Customer service
- High volume transactions
- Store appearance upkeep
- Product recommendations
Languages
English
Native
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse
Timeline
Barista
Tatte Bakery
09.2022 - 08.2023
Server
Prairie Fire
06.2022 - 08.2022
Server
Hops & Scotch
01.2022 - 06.2022
Cocktail Waitress
Williams and Graham
02.2017 - 10.2020
Diploma -
Monument Mountain Regional High School
09/2008 - 09/2011
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