Audrey Nyantakyi
Aylesbury,Buckinghamshire
Summary
Forward-thinking HR leader with a proven record in improving personnel management strategies to enhance workforce morale and performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work history
Global HR Administrator
Reckitt Benckiser
Slough
10.2022 - Current
- Work closely with HRBPS in EMEA and Asia region
- Competently manage the leaver process by performing exit interviews and producing references in line with company guidelines.
- Manage employee records in line with requirements and data protection laws.
- Accurately process leave of absence requests and monitored absence data to use as triggers for management intervention.
- Develop KPI information and report to closely monitor and analysis performance.
- Issue contracts, offer letters, perform pre-employment checks, and amend current contracts.
- Generate starter documentation 2 days after the formal offer, on average.
- Professionally represented Reckitt by acting as the reliable first point of contact for employees in my function
- Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance.
- Delivered consistent and reliable administration through strategic planning and coordination of HR functions.
- Built and cultivated a lasting rapport with employees, peers, and upper management.
- Advise management on appropriate employee corrective actions.
- Automate employee performance evaluation reminders for senior leadership.
- Oversee exit interviews and off-boarding process for resigned and terminated employees.
- Answer questions from employees regarding health benefits and retirement plan options.
- Responsible for initiating the global mobility process
- Responsible for producing reports for HRDs and HRBPS on compensation, absence management, and talent calibration.
HR/Payroll Personnel
Concha Y Toro
Oxford, Oxfordshire
05.2022 - 07.2023
- First point of contact for payroll queries and Chile in relation to EU members resident in the UK
- Updated employee handbook as well as restructured e-filing system.
- Completed and issued letters regarding employee lifecycle events.
- Managed IHCM ADP system within cut-off dates, updated job descriptions, published on Corkboard, and produced and distributed pay reviews and bonus letters
- Maintained organisational records of gross and net employee salaries.
- Kept employee records complete, accurate, and compliant.
- Processed holiday or leave requests, maintained related documentation, and calculated appropriate payments.
- Updated employee pay information to reflect correct base pay and special entitlements.
- Reported on payroll activities for financial and operational recordkeeping and decision-making.
Trust Service Partner
NHS Professionals
Aylesbury, Buckinghamshire
01.2022 - 04.2022
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Supported effective workforce planning by collecting information regarding workforce issues and providing feedback to relevant departments.
- Assisted doctors direct/NHS professionals and recruitment/placement teams by providing expert advice and guidance for prompt query resolution. Ensured effective communication about operational and strategic challenges and opportunities by collaborating with the local Trust operations manager.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Supervised overall customer experience, smooth recruitment, induction, and onboarding of doctors.
- Met organisational targets and objectives as well as reduced response time of query resolution by 90%
HR Generalist/HRBP
The Arcadia
London
08.2021 - 11.2021
- Provided employees value through offering training, coaching, and follow-up support.
- Nurtured working relationships to influence decisions and maximise performance.
- Conducted business analysis, reviewing existing staffing levels against business needs, and recommending actions to generate cost savings.
- Produced weekly reports to the HR Director, posted job advertisements on LinkedIn, and ensured the right HR content creation for the organisation's website.
- Trained and developed HR recruitment team to ensure constant professional growth and knowledge
HRBP
Malluks
Manchester, Lancashire
01.2018 - 07.2021
- Maintained smooth operations through careful management of office workflow and administrative processes.
- Interpreted underlying risks, business needs, client requirements, and cost structures to increase forecasting accuracy.
- Provided customers with outstanding service, extending relationships for future business opportunities.
- Responsible for disciplinary processes (up to dismissal) and grievance procedures e.g. investigations or hearings.
- Provides support on dispute resolution, redundancy scenarios, and performance cases.
- Partner with senior leadership & extended management teams to develop and implement effective people policies and practices that will support the strategic growth of the business.
- Kept accurate company records, upholding compliance with regulations and company policies.
- Managed team performance, celebrating successes and identifying areas to improve.
- Guaranteed seamless workflow by collaborating with suppliers, stakeholders, and customers.
Human Resource Manager
Dosh
Manchester, Lancashire
12.2012 - 04.2017
- Improved employee productivity and organisational effectiveness by reviewing processes for optimal HR service delivery.
- Liaised with senior leadership by chairing committee meetings to share and implement best practices.
- Communicated HR updates to staff, keeping employees operating under a consistent framework across organisation.
- Streamlined benefit programme administration efficiencies.
- Improved employee productivity and organisational effectiveness by reviewing processes to ensure optimal HR service delivery.
- Eliminated discrimination and harassment risks by investigating internal allegations and implementing corrective actions.
- Handled company recruitment activities to develop a high-achieving workforce.
- Kept managers and employees updated on a wide range of employment relations related to performance, attendance, and discipline.
- Partnered with management to establish a workplace safety curriculum for training and education purposes.
- Managed leavers processes, end-of-probation reviews, changes to appointments, and termination of fixed-term contracts.
HR executive - HRBP
BAT
07.2005 - 09.2009
- Served as point of contact to offer expertise on employee relations.
- Managed cross-functional projects to engage and upskill existing employees.
- Discussed and agreed on salary changes with managerial staff, keeping sensitive information 100% confidential.
- Prioritised current business objectives by planning and executing programme.
- Guided managers through the recruitment process to filter talent and select high-quality candidates.
- Nurtured working relationships to influence decisions and maximise performance.
- Streamlined HR processes, helping to increase departmental efficiencies.
- Oversaw disciplinary, performance, and absence management for employees.
- Advised managers on compensation decisions based on benchmark data, job analysis, and external competitiveness.
Education
CIPD Level 5 - Human Resource Management
Avado
London 07.2021 - 07.2022
Master of Science - Human Resource Development / International Development
The University of Manchester
Manchester 09.2009 - 12.2010
Bachelor of Science - Business Information Technology
University of Westminster
London 09.1999 - 07.2002
Skills
- Change management
- Microsoft Office
- Performance management
- Recruitment
- SAP Success Factor
- L&D strategies
- Employment Law
- Talent management
- [Area of certification] qualified
Affiliations
Assoc CIPD
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
Don't be afraid to give up the good to go for the great.
John D. Rockefeller
Timeline
Global HR Administrator
Reckitt Benckiser
10.2022 - Current
HR/Payroll Personnel
Concha Y Toro
05.2022 - 07.2023
Trust Service Partner
NHS Professionals
01.2022 - 04.2022
HR Generalist/HRBP
The Arcadia
08.2021 - 11.2021
CIPD Level 5 - Human Resource Management
Avado
07.2021 - 07.2022
HRBP
Malluks
01.2018 - 07.2021
Human Resource Manager
Dosh
12.2012 - 04.2017
Master of Science - Human Resource Development / International Development
The University of Manchester
09.2009 - 12.2010
HR executive - HRBP
BAT
07.2005 - 09.2009
Bachelor of Science - Business Information Technology
University of Westminster
09.1999 - 07.2002
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