Audrey Cisse
coventry and london
Summary
Experienced professional with focus on management and team leadership. Capable of driving projects to successful completion through strategic planning and strong interpersonal skills. Known for fostering collaborative environments and delivering consistent results. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
10
10
years of professional experience
Work history
Customer Service
Horseiry City
2015.01 - 2017.01
- I was doing customer service
- This was a store where I would be assisting customers with waist trainers, tights, costumes for Halloween and socks for women
Customer Service
Champs Sports
2016.01 - 2017.01
- I also do customer service
- I assist customers for sneakers (trainers in uk)
Mentor
YMCA Newark
Newark
2015.01
- Company Overview: YMCA is a community service organization focused on youth development, healthy living, and social responsibility
- I was a mentor for kids in the summer
- I created fun activities for kids and create a Rota for their day
- YMCA is a community service organization focused on youth development, healthy living, and social responsibility
Bartender
Slug and Lettuce Stonegate
Coventry
2017.01
- I was 17 years old turning 18 years old becoming a bartender in a night club
- One week I will be doing bottomless brunch during the day assisting customers to enjoy
- During the night I will be in the bar or collecting glasses and wiping the table
Waitress
TGI Friday
Coventry
2017.01
- I worked here for a couple months
- I was a waitress doing table service with families to enjoy their food
- I will be serving food and their drinks
- Sing a birthday songs and make a balloons for kids
- Bring out the dessert and or birthday cake
- However I had to leave due to going to university in London
Bartender
Sports Bar and Grill Marylebone Stonegate
Marylebone
2022.10 - 2024.01
- I worked here as a bartender, and I will be serving drinks and go on floor to clear plates
- I assist customers with their booking
- Downstairs there is a second bar where I will serve customers, serve their food and make sure all customers had a good customers service
- Couple months after I was promoting to supervise the store and became a manager
- I had received all training to become a manager
- However, due to my housing situation I transferred to another branch
Manager
Sports Bar and Grill Old Street Stonegate
Old Street
2024.01 - 2025.01
- I work for this job for a couple months as a manager, I serve at the bar and supervise the whole restaurant
- I can do table service and serve food
- As for manager I can do cash up as count and count the safe
- I can give tasks to my team
- I handle under the pressure
- I communicate with my team
Education
High School Diploma - Uniformed Public Service
Coventry College
Coventry 06.2020
Skills
- Outstanding customer service
- Logistical planning
- Contract management
- Customer relationship building
Timeline
Manager
Sports Bar and Grill Old Street Stonegate
2024.01 - 2025.01
Bartender
Sports Bar and Grill Marylebone Stonegate
2022.10 - 2024.01
Bartender
Slug and Lettuce Stonegate
2017.01
Waitress
TGI Friday
2017.01
Customer Service
Champs Sports
2016.01 - 2017.01
Customer Service
Horseiry City
2015.01 - 2017.01
Mentor
YMCA Newark
2015.01
High School Diploma - Uniformed Public Service
Coventry College