Summary
Overview
Work history
Education
Skills
Timeline
Generic

Natasha Adamson

Wallingford,Oxfordshire

Summary

Dedicated to leading transformation, driving operation excellence and implementing change. I achieve this by empowering and supporting my colleagues, promoting growth creating an inclusive and diverse environment.

My passion lies in people. Making everyone feel valued, inspired and proud to deliver our excellent brand.

Overview

34
34
years of professional experience

Work history

In Flight Lead

British Airways
Heathrow, London
2023.02 - Current
  • Motivating and inspiring colleagues to deliver outstanding customer experience. Incorporating diversity and culture to empower and support appropriately. Using onboard tools such as feedback, insights, teams, PIL and above and beyond.
  • Demonstrating safety performance. Complying with SOP’s and AOR’s. Implementing punctuality focus.
  • Manoeuvring crew proficiently airside to achieve 100% on time critical path.

Cabin Crew Member

British Airway
Heathrow, London
1995.07 - 2023.02
  • Administrated detailed reports regarding incidents or medical emergencies encountered during flights promptly and accurately.
  • Assisted with passenger boarding, luggage stowage, and seating arrangements for timely, smooth flight operations.
  • Acknowledging premium customers. Demonstrating accountability by handling diverse tasks such as, customer delays, connections, meal choice,using onboard tools, such as CITA, PIL and TEAMS

Cabin crew

Caledonian Airways
Gatwick, London
1995.01 - 1995.07

Cabin crew member

Gulf Air
Manama, Bahrain
1992.09 - 1994.09

Education

Life Coach - Psychology

Life Coaching
Dubai
09/2020 - 10/2020

HND - Hotel Management

Guildford College
Surrey
09/1987 - 07/1988

7 O’Levels. Secretarial Course - General

Salesian School
Chertsey, Surrey
09/1982 - 06/1986

Skills

Dutch and French proficiency

Life coaching qualification

First-class training at Mossiman's London

Breakthrough residential courses

Leading cabin safety

Mental health toolkits for leaders

Performance coaching

Engaging public speaking

Long-haul Gatwick secondment

Inclusive leadership

Timeline

In Flight Lead

British Airways
2023.02 - Current

Cabin Crew Member

British Airway
1995.07 - 2023.02

Cabin crew

Caledonian Airways
1995.01 - 1995.07

Cabin crew member

Gulf Air
1992.09 - 1994.09

Life Coach - Psychology

Life Coaching
09/2020 - 10/2020

HND - Hotel Management

Guildford College
09/1987 - 07/1988

7 O’Levels. Secretarial Course - General

Salesian School
09/1982 - 06/1986
Natasha Adamson