Led, motivated, and supervised a team of employees to achieve operational and sales targets.
(Subway)
2016 – Present (Adjust dates as needed)
Oversaw daily store operations, driving efficient service and adherence to company standards.
- Monitored sales performance and implemented strategies to enhance revenue and streamline operations.
- Contributed to achieving sales and profitability targets through effective management and cost control.
- Maintained high food safety, hygiene, and health & safety standards in accordance with company and regulatory requirements.
- Managed inventory, stock ordering, and supplier relationships to ensure product availability and minimise waste.
- Created and managed employee schedules to ensure appropriate staffing levels while controlling labour costs.
- Handled customer enquiries and complaints professionally, maintaining excellent customer satisfaction levels.
- Conducted cash management, banking, and daily financial reconciliations with accuracy.
- Assisted with performance reviews and staff development plans to support career growth and retention.
- Successfully managed store operations for 10 years while maintaining high customer service standards.
- Built and developed effective teams through ongoing training and leadership.
Consistently ensured compliance with food safety and operational procedures.
- Key Responsibilities & Achievements
- Key Achievements
- (Subway)2016 – Present (Adjust dates as needed)
- Contributed to achieving sales and profitability targets through effective management and cost control.