Attila Albert-Kiss
Cluj-napoca,Cluj
Summary
Highly skilled professional with expertise in problem-solving, multilingual communication, and troubleshooting. Demonstrates excellent leadership and team-building abilities, remaining calm under pressure. Adept at public speaking and committed to fostering collaborative environments.
Loyal employee with solid understanding of training and mentoring employees. Understanding of how the company is structured and its processes.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Senior SP Temperature, PS Wireless & Digicom
EMERSON SRL
Cluj-Napoca, CLUJ
01.2013 - Current
- Supporting internal and external customers on products and processes
- Advise suitable products for existing or new applications.
- Help customers troubleshoot remotely or on site.
- Customer support within 24-48 hours
- Collaboration with manufacturing on quality claims, audits, production issues, repair and inspections.
- Production issues and quality claims being prioritized 1st
- Training internal and external customers.
- Develop customized training material based on customer needs.
- Engineering and design responsibilities within New Product Development projects.
Sales Support Engineer
EMERSON SRL
Cluj-Napoca, CLUJ
09.2011 - 01.2013
Preparation of technical and commercial quotes for German sales office.
Choose product based on customer provided technical details.
Collaboration with in country sales office.
Education
Bachelor in Engineering - Manufacturing Technology
Technical University of Cluj-Napoca
Cluj-Napoca 10.2006 - 06.2011
Skills
- Problem-solving
- Multilingual
- Troubleshooting
- Calm under pressure
- Team building
- Public speaking
- Leadership
Languages
Hungarian
Native
German
Advanced
English
Advanced
Romanian
Advanced
Certification
Certified Train the Trainer
Affiliations
- Member of Cluj Crusaders American Football and Powerlifting sports club. Football player with 4 national titles over a span of 10 seasons. Four consecutive years selected as team captain. Current role is coaching and development of juniors and seniors, and administrative tasks.
Timeline
Senior SP Temperature, PS Wireless & Digicom
EMERSON SRL
01.2013 - Current
Sales Support Engineer
EMERSON SRL
09.2011 - 01.2013
Bachelor in Engineering - Manufacturing Technology
Technical University of Cluj-Napoca
10.2006 - 06.2011
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