ATREJO ZIELINSKI
London,England
Summary
Versatile professional with extensive expertise in team supervision, quality improvement, and people management. Demonstrates proficiency in shift scheduling, complaint resolution, and daily workflow optimisation to enhance operational efficiency. Skilled in health and safety regulations, facilities inspection techniques, and equipment procurement procedures, ensuring compliance and seamless operations. Adept at coaching teams to achieve SMART goals while fostering collaboration and innovative thinking. Committed to driving excellence through proactive problem-solving and leadership aptitude, with a focus on continuous improvement and positive workplace culture.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Facilities Assistant
Foster and Partners
London , England
03.2025 - Current
- Coordinated maintenance schedules for facilities to ensure optimal operation and safety.
- Assisted in implementation of health and safety regulations to promote a secure working environment.
- Managed inventory of supplies and equipment, ensuring availability for daily operations.
- Supported office relocations and space planning efforts to enhance workplace efficiency.
- Followed and completed work orders through online portals and manual job requests.
- Set up rooms and spaces according to detailed floor plans and layout instructions.
- Performed manual handling tasks.
- Assisted with internal office moves, furniture relocation, and delivery coordination.
- Carried out ICT related duties- computer hardware and peripherals.
- Responded to reactive maintenance tasks and coordinated with engineering teams when necessary.
- Wrote daily task reports and logged incidents through digital systems.
- Adhered to health and safety regulations at all times, promoting a secure working atmosphere.
- Assisted in fire drills and other emergency procedures, reinforcing company-wide understanding of safety protocols.
- Provided administrative support to the Facilities Manager, aiding overall departmental efficiency.
- Reduced downtime by swiftly addressing minor repairs and breakdowns.
- Drive company work van to and from locations for equipments, or work jobs in other locations.
Team Leader
Co-Operative
London, England
12.2023 - 03.2025
- Led team in implementing new operational procedures to enhance efficiency.
- Mentored junior staff members to develop their skills and improve performance.
- Facilitated team meetings to discuss progress and address any challenges faced.
- Coordinated scheduling and workload distribution to ensure timely task completion.
- Resolved conflicts within the team to maintain a harmonious working environment.
- Oversaw inventory management practices to maintain optimal stock levels.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Improved customer satisfaction through close collaboration with the team.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Drivers Mate (Installation Team)
John Lewis
Enfield, England
10.2023 - 12.2023
- Assisted driver by supporting in navigating to delivery locations, ensuring efficient routes were taken.
- Loaded and unloaded goods onto the delivery vehicle, making sure items were handled carefully to avoid damage.
- Provided excellent customer service and addressed any queries they may have had.
- Managed the inventory, keeping track of the items being delivered and going to the right customers.
Concierge/Security
Northumberland Park House
Tottenham, England
03.2023 - 10.2023
- Managed the day-to-day operations of the concierge desk.
- Operated and observed CCTV during all hours of work.
Delivery Driver
Zoom by Ocado
London, England
10.2022 - 03.2023
- Utilised relevant map programs and GPS systems to navigate routes.
- Adhered to delivery schedules and deadlines.
- Checked delivery addresses and verified correct product delivery.
- Drove positive customer experience by building relationships and providing solutions to customer needs.
- Observed and adhered to traffic laws and safety procedures, preserving accident-free driving record.
- Managed delivery pickups in-store using handheld device.
Night Security Guard/Concierge
Galleons Point Management Ltd
London, England
06.2022 - 09.2022
- Maintained a healthy rapport with the residents.
- Answered phone to take and distribute messages, or redirect calls.
- Expertly handled room check-ins, including health and safety check due to the establishment being a hostel with people of all backgrounds.
- Recorded guest comments or complaints, and handed over to the manager.
- Utilised basic conflict resolution skills to handle difficult guests and residents.
- Received, store, and delivered mail and packages.
- Carried out routinely night patrols to ensure the safety of all residents.
Logistics Coordinator/Furniture Installation Team
The Furniture Union
Hounslow/Elephant & Castle, England
08.2021 - 04.2022
- Enforced and maintained safety and quality standard operating procedures.
- Prepared and maintained comprehensive reports for tracking and monitoring shipments.
- Liaised with freight carriers to ensure timely and accurate deliveries.
- Maintained repair logs to document preventive and corrective maintenance.
- Measured parts to verify specified dimensions or settings.
- Instructed customers on safe and proper use of equipment.
- Disassembled equipment to gain access to defects.
- Corrected problems or defects by adjusting, repairing, or replacing parts or units.
- Contacted customers prior to date of scheduled installations to verify appointments.
- Obtained customer signature upon completed installation contract to document finished work.
- Assisted in the design of layouts and systems for new installations.
Bartender
Travelodge
Waterloo, England
09.2019 - 08.2021
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Kept bar organised and clean during busy hours.
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
- Developed strong working relationships with customers and staff.
- Checked customer identification to verify age requirements for alcohol purchases.
- Trained and mentored new team members in proper bar operations.
- Utilised strong salesmanship skills to upsell drinks and appetizers.
- Took beverage orders from guests and delivered drinks within reasonable time frames.
- Assessed bar inventory and completed requisition sheets to restock supplies.
- Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues.
- Mixed and served alcoholic and non-alcoholic beverages according to established recipes.
- Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.
- Established a rapport with regulars through friendly conversation.
- Washed and wiped down prep areas, equipment, and utensils.
- Suggested additional items to customers to increase bar sales.
Cleaner
ACT Cleaning
London, England
04.2018 - 06.2019
- Disinfected and cleaned bathroom areas, refilling dispensers.
- Washed windows, mirrors, and glass surfaces to remove residue.
- Safely handled cleaning chemicals to comply with guidelines and procedures.
- Interacted professionally with employees and clients.
- Removed dirt and debris from high-traffic areas.
- Thoroughly dusted and vacuumed commercial and residential buildings daily.
- Stocked individual rooms and common areas with proper supplies.
- Communicated with clients to determine specific areas needing deep and detailed cleaning.
- Disinfected all areas of the facility using approved chemicals according to safety protocols.
- Swept and mopped floors and vacuumed carpets.
- Restocked supplies such as paper towels, toilet paper and soap throughout assigned locations.
- Sanitized and cleaned equipment and surfaces with solvents.
- Set up, arranged and removed tables and chairs to prepare facilities for events.
- Collaborated with staff members to coordinate tasks and ensure that all areas were cleaned on schedule.
Education
GCSE -
Harpley Pupil Referral Unit
Skills
- Coaching
- Cash Handling
- Quality Improvement
- Shift Scheduling
- Team Supervision
- Overtime Management
- Complaint resolution
- Teamwork and Collaboration
- People Management
- Safety
- Daily workflow improvement
- SMART goals
- Leadership
- Problem-Solving
- Order Verification
- Goods Transport
- Cargo Handling
- Quality Assurance
- GPS Navigation
- Vehicle Maintenance
- Delivery logging
- Front desk support
- Guest Relations
- Leadership aptitude
- Office moves coordination
- Equipment handling
- Procurement procedures
- Innovative thinking
- Facilities inspection techniques
- Equipment procurement experience
- Facilities inspection expertise
- Equipment handling awareness
- Maintenance scheduling
- Task prioritisation
- Health and Safety regulations
- Space management
- Proactive
- Positive attitude
Languages
English
Polish
Personal Information
Date of birth: 09/29/99
Custom
References available upon request
Certification
SIA License
Timeline
Facilities Assistant
Foster and Partners
03.2025 - Current
Team Leader
Co-Operative
12.2023 - 03.2025
Drivers Mate (Installation Team)
John Lewis
10.2023 - 12.2023
Concierge/Security
Northumberland Park House
03.2023 - 10.2023
Delivery Driver
Zoom by Ocado
10.2022 - 03.2023
Night Security Guard/Concierge
Galleons Point Management Ltd
06.2022 - 09.2022
Logistics Coordinator/Furniture Installation Team
The Furniture Union
08.2021 - 04.2022
Bartender
Travelodge
09.2019 - 08.2021
Cleaner
ACT Cleaning
04.2018 - 06.2019
GCSE -
Harpley Pupil Referral Unit