Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Atqiya Sadia Hoque

London

Summary

Accomplished professional with extensive expertise in luxury sales and clienteling, adept at team leadership and staff training. Proven track record in KPI and target management, complemented by a deep knowledge of make-up, skincare, and fragrance. Skilled in enhancing customer experience through traffic stopping techniques and relationship building. Demonstrates operational excellence in stock management and event planning across multi-brand and multi-store environments.

Overview

1
1
Certification
5
5
years of professional experience

Work history

Account Manager

Clinique – Estée Lauder Companies
London
2025.01 - 2026.07
  • Cultivated client relationships via organised events and regular appointments.
  • Coached consultants, enabling achievement of sales targets through targeted training.
  • Managed counter operations, ensuring exceptional service standards in luxury environment.
  • Maintain high standards of merchandising and stock levels.
  • Developed new strategies with a focus on customer retention.
  • Produced sales and performance reports and delivered to senior management and stakeholders.

Beauty Advisor

Multiple Locations
2023.11 - 2024.12
  • Collaborated with teams across Selfridges, John Lewis, M&S, and Boots to deliver seamless customer service.
  • Elevated customer interactions through tailored luxury shopping experiences in high-traffic areas.
  • Demonstrated product usage, resulting in increased customer satisfaction.
  • Identified client needs by asking relevant questions and listening actively to the responses.
  • Conducted skin consultations for tailored product recommendations.

Business Development Manager

Best Associates & Developers LTD
DHAKA, Bangladesh
2021.06 - 2023.05
  • Secured new business opportunities by cultivating strong relationships with potential clients.
  • Implemented marketing initiatives for greater brand visibility.
  • Devised comprehensive business plans, enabling sustainable growth.
  • Reported to senior leadership on latest research on market insights, industry trends and expansion opportunities.
  • Drew on understanding of key markets to push development of business strategies.

Education

Master of Arts - Advertisement, Media & Marketing

University of Essex
UK

BBA - Accounting

North South University
Bangladesh

Skills

  • Account management
  • KPI & target management
  • Project coordination
  • Stock management
  • Luxury sales
  • Beauty expertise
  • Multi-brand & multi-store experience
  • Customer engagement
  • Relationship building
  • Team leadership & staff training

Certification

Beauty, Skincare & Perfume Education – Estée Lauder Companies

Timeline

Account Manager

Clinique – Estée Lauder Companies
2025.01 - 2026.07

Beauty Advisor

Multiple Locations
2023.11 - 2024.12

Business Development Manager

Best Associates & Developers LTD
2021.06 - 2023.05

Master of Arts - Advertisement, Media & Marketing

University of Essex

BBA - Accounting

North South University
Atqiya Sadia Hoque