Atousa Akbari
Southampton
Summary
At Bim, I spearheaded initiatives that significantly enhanced customer satisfaction and store profitability by optimizing operations and maintaining high standards of cleanliness and safety. My leadership fostered a team-oriented environment, reducing employee turnover, and my adeptness in vendor negotiations and marketing collaboration drove increased sales. Skills in customer service and merchandising strategies were pivotal to our success.
Overview
2
2
years of professional experience
Work History
Supermarket Manager
Bim
Istanbul Turky
02.2021 - 05.2023
- Increased customer satisfaction by implementing efficient store operations and maintaining a well-organized, clean environment.
- Ensured compliance with all health, safety, and legal regulations to maintain a safe shopping experience for customers.
- Developed strong relationships with vendors to secure favorable pricing and timely deliveries of products.
- Optimized store layout for increased foot traffic flow, resulting in higher sales conversion rates.
- Implemented loss prevention strategies to minimize theft occurrences and improve overall profitability.
- Reduced employee turnover by fostering a positive work culture and offering competitive compensation packages.
- Provided exceptional customer service by addressing concerns promptly and courteously, enhancing their shopping experience.
- Collaborated with marketing team on advertising campaigns to increase brand awareness within target demographics.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Bachelor -
Andishe
Tehran Iran01.2021
Skills
- Health and safety
- Employee Training
- Recruitment and hiring
- Merchandising Strategies
- Stock Rotation
- Food Safety Compliance
- Store maintenance
- Teamwork and Collaboration
- Customer Service
- Time Management
Languages
Persian
Beginner (A1)
Timeline
Supermarket Manager
Bim
02.2021 - 05.2023
Bachelor -
Andishe