Atlanta Wyatt

• Managed operations and coordinated logistical processes of the manufacturing and installation of high-quality signage, ensuring efficiency, quality, cost effectiveness and timely delivery.
• Tracked and enforced quality control standards.
• Ensured adherence to safety and environmental regulations.
• Collaborated with design, production, sales, and installation teams to optimise efficiency, to meet changing priorities and deadlines by monitoring incoming work, re-prioritizing and re-allocating resources.
• Overcame production challenges by strategic problem-solving methods.

• Reduced operational costs through effective budget management techniques.
• Streamlined procurement processes by improving supplier relationships.
• Oversaw administrative tasks, including facility maintenance and equipment upkeep.
• Coordinated training programs to ensure staff compliance and development.
• Led purchasing activities, sourcing materials and negotiating supplier contracts whilst maintaining strong working relationships to secure favourable terms and conditions.
• Liaised with finance department to manage purchase order process and invoices effectively.
• Maintained strong organization and communication to support production, account managers and installation teams.
• Identified stock quantity and quality, delivery times and other contract conditions to be met.

• Supervising and managing a team of 12 consisting of administration and engineering staff, ensuring the efficient delivery of technical, administrative and executive support.

• Organising and coordinating engineer’s daily routes ensuring travel time was minimised and the correctly qualified engineers were attending appropriate repairs.

• Paying attention to detail when processing bookings, material purchases, invoices and tracking payments between engineers, other office-based staff, contracts and private customers.

• Developing and maintaining relationships by liaising with appropriate contacts for over ten major insurance, warranty and repair companies through regular and structured contact to establish ongoing

business relationships.

• Day to day data entry, email and diary management

• Managing over 50 customers repairs daily, dealing with any issues and maintaining contact with exceptional customer service skills throughout.