Summary
Overview
Work history
Education
Skills
Websites
Languages
Software
Reference
Certification
Accomplishments
Timeline
Generic
Athulya Sasikumari Lakshmi

Athulya Sasikumari Lakshmi

Dagenham,UK

Summary

Accomplished professional with a robust skill set in team management, leadership, and financial acumen. Demonstrates strategic thinking and planning, coupled with strong risk management capabilities. Adept at communication and interpersonal skills, ensuring effective project management and adaptability under pressure. Proficient in IT literacy, including Microsoft Office applications and Workday, with a proven track record of innovation and revenue growth. Committed to leveraging analytical skills for organisational success while pursuing opportunities for career advancement in dynamic environments.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Dental receptionist

My dentist
Barking, London, Essex
03.2025 - Current
  • Provided excellent customer service, improving patient satisfaction rates.
  • Streamlined administrative processes for improved office efficiency.
  • Handled phone calls, resulting in effective communication with clients.
  • Resolved patient queries with professionalism and patience, enhancing customer service experience.
  • Utilised dental software proficiently to maintain accurate records.
  • Performed patient recalls and appointment reminders through R4 to reduce no-shows.
  • Supported Practice Manager and clinical team members with the smooth running of the practice through attention to detail and analytical skills.
  • Followed strict safety standards, patient protection requirements, and legal guidelines.
  • Managed inventory of dental supplies, ensuring sufficient stock levels at all times.
  • Updated patient charts using electronic medical records system.
  • Helped office staff prepare budgets and control expenses.

Team Leader

Superdrug
London
09.2022 - 07.2025
  • Company Overview: A well-known firm in the A.S. Watson Group.
  • Operational Management: Oversee daily store operations such as inventory management, merchandising, and assuring compliance with business policies and procedures.
  • Team Leadership: Lead and motivate a team of staff members, such as arranging shifts, giving performance evaluations, and creating a favourable work atmosphere.
  • Sales & Customer Service: Improve sales success by strategic planning, promoting activities, and excellent customer service.
  • Financial Oversight: Monitor and manage store budgets, including cash handling, financial reporting, and cost control.
  • Compliance & Standards: Ensure compliance with health and safety regulations, store policies, and industry standards.
  • Strategic Planning: Collaborate with senior management to develop and implement business strategies.
  • A well-known firm in the A.S. Watson Group.

Account Assistant

Account Society of Travancore
Kerala
06.2020 - 05.2021
  • Bookkeeping and Voucher Checking: Proficiently maintained accurate financial records by meticulously recording transactions.
  • Computerizing of Accounts: Spearheaded the transition from manual to computerized accounting systems.
  • Finalization of Accounts: Played a pivotal role in the year-end closing process, ensuring completeness and accuracy of financial statements.
  • E-filing of Income Tax Return: Managed the electronic filing of income tax returns, ensuring compliance with tax regulations.
  • Preparation of Bank Projects: Prepared comprehensive bank projects, outlining financial positions and requirements.
  • Preparation of Partnership Deed: Drafted and prepared partnership deed in accordance with legal and regulatory requirements.
  • Bank Reconciliation: Conducted regular bank reconciliations to match internal records with bank statements.

Education

Master of Business Administration - General Management

University for the Creative Arts
01.2022 - 01.2023

Bachelor of Commerce - Finance

University of Kerala
01.2017 - 01.2020

GSCE - English, Accountancy, Economy & Business

VVHS Higher Secondary School
01.2015 - 01.2017

Skills

  • Team Management
  • Leadership Skills
  • Financial Acumen
  • Strategic Thinking & Planning
  • Risk Management
  • Communication & Interpersonal Skills
  • Project Management
  • Adaptability & Flexibility
  • Problem-Solving
  • IT Literate
  • Ability to work well Under Pressure
  • Analytical Skills
  • Organizational Skills
  • Innovation & Revenue Growth
  • Time Management
  • CRM
  • Proficient in Microsoft Office applications
  • Workday
  • Interpersonal communication excellence
  • Hospitality in healthcare
  • Multi-Line phone operation
  • Document scanning and filing
  • Healthcare regulations knowledge
  • Patient confidentiality awareness
  • Stress tolerance capacity
  • Billing and invoicing procedures
  • Complaint handling efficiency
  • Medical records maintenance
  • Health and Safety regulations

Languages

English
Proficient (C2)
Hindi
Proficient (C2)

Software

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access).
  • Google Workspace (Docs, Sheets, Slides, Gmail, Drive).
  • Email management (Outlook, Gmail, Thunderbird).
  • Presentation Software (PowerPoint, Google Slides, Keynote).
  • R4

Reference

  • My dentist - Barking-pm@mydentist.co.uk
  • Superdrug Store Manager - MdMasud.Chowdhury@uk.aswatson.com

Certification

  • Fundamentals of Digital Marketing - Google
  • Social Media Marketing Foundation - LinkedIn
  • Accountant Assistant - Account Society of Travancore

Accomplishments

    Google Certificate - Fundamentals of Digital Marketing

Timeline

Dental receptionist

My dentist
03.2025 - Current

Team Leader

Superdrug
09.2022 - 07.2025

Master of Business Administration - General Management

University for the Creative Arts
01.2022 - 01.2023

Account Assistant

Account Society of Travancore
06.2020 - 05.2021

Bachelor of Commerce - Finance

University of Kerala
01.2017 - 01.2020

GSCE - English, Accountancy, Economy & Business

VVHS Higher Secondary School
01.2015 - 01.2017

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Athulya Sasikumari Lakshmi