Years of academic and internship experience
Athul Radhakrishnan Beena
Liverpool,Merseyside
Summary
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for big data. Proficient in SQL, Python, Excel, and Visualization tools.
Overview
2
2
1
1
Year Master's degree
2
2
Certification
Work History
AI Trainer/Scientist
Outlier.AI
Remote
03.2024 - Current
- AI Model Trainer and Code Evaluator at Outlier, specialized in training and optimizing AI models.
- Spearheaded initiatives aimed at enhancing AI model accuracy, significantly boosting company productivity and competitiveness.
- Collaborated closely with the entire team to ensure that AI models consistently achieved a high level of accuracy threshold.
- Led comprehensive evaluations of code implementations, identifying and rectifying inefficiencies to improve processing time and model performance.
- Responsible for data preparation, model evaluation, code review, and documentation, resulting in improved model deployment time and showcasing a track record of delivering tangible results and driving company success.
Data Analyst
Codeister Technologies
Remote
10.2022 - 09.2023
- Contributed to development of "Ellam", multi-platform application encompassing Android, iOS, and web interfaces.
- Analyzed sales data for different domains (grocery, food, parking) to identify trends, popular products, and customer preferences.
- Provided insights for targeted marketing and promotions.
- Tracked user interactions with platform, understood browsing patterns, and identified areas for improvement in the user experience.
- Optimized navigation and product suggestions based on user behaviour.
- Monitored key performance indicators (KPIs) related to sales, conversion rates, and user engagement.
- Identified areas of improvement and worked with teams to implement changes.
- Analyzed inventory data for grocery and food stores to optimize stock levels and reduce wastage.
- Worked on forecasting models to predict demand and improve supply chain efficiency.
- Segmented customers based on their preferences and behaviours.
- Tailored marketing strategies for each segment to increase customer retention and satisfaction.
- Created dashboards using Power BI to visualize analytics for suppliers, enhancing transparency and data-driven decision-making in the supply chain.
- Managed databases for both transactional and analytical purposes, ensuring data is organized, indexed, and easily accessible for reporting and analysis.
- Designed and maintained robust data pipelines for integrating data from different sources, ensuring consistency and reliability.
- Implemented ETL processes to clean, transform, and load data into the data warehouse, preparing it for analysis by data analytics team.
- Developed dashboards that increased insights, interpretations and predictions for improved forecasting.
- Tested AI and ML solutions to recognise increased automation possibilities.
Retail Customer Assistant
Amazon Development Centre Private Limited
Pune
06.2020 - 09.2022
- Utilized data-driven insights to improve customer service operations, maintaining a customer satisfaction rating of over 90%.
- Analyzed and managed daily call and chat data, handling an average of 100 interactions to identify common issues and improve resolution strategies.
- Developed and implemented metrics for tracking customer service performance, contributing to a 15% increase in customer loyalty and retention.
- Recognized for resolving complex customer issues through detailed data analysis, enhancing overall service efficiency and effectiveness..
Education
Master of Science - Data Science and Artificial Intelligence
University of Liverpool
Liverpool 09.2022 - 11.2023
Bachelor of Science - Civil Engineering
Noorul Islam Centre for Higher Education
India 06.2013 - 09.2017
Skills
- Critical Thinking and Problem Solving
- Time Management and Prioritization
- Data-driven decision making
- Active Communication
- Trend forecasting
- Financial risk analysis
- Sales data analysis
- Data Modelling
- Statistical analysis
- Algorithm development
- Machine learning techniques
- SQL and data structures
Certification
- Accenture Data Analytics and Visualization job simulation.
- PwC Switzerland's Power BI job simulation.
Projects
- Systematic study and comparison between Spatial and Logical skills of Chat GPT.
- Visualization dashboard project using Power BI for call center data, PWC.
- Accenture Social Media Reaction Trends project by analyzing the types of reactions.
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
AI Trainer/Scientist
Outlier.AI
03.2024 - Current
Data Analyst
Codeister Technologies
10.2022 - 09.2023
Master of Science - Data Science and Artificial Intelligence
University of Liverpool
09.2022 - 11.2023
Retail Customer Assistant
Amazon Development Centre Private Limited
06.2020 - 09.2022
Bachelor of Science - Civil Engineering
Noorul Islam Centre for Higher Education
06.2013 - 09.2017
- Accenture Data Analytics and Visualization job simulation.
- PwC Switzerland's Power BI job simulation.
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