Summary
Overview
Work History
Education
Skills
Timeline
Generic

Athena Pappa

LONDON

Summary

Accomplished at Temenos UK Ltd, I spearheaded strategic growth and operational excellence, expanding market share through meticulous financial oversight and innovative change management. Skilled in accounting and fostering team collaboration, my leadership significantly enhanced organizational efficiency and financial health, embodying operational excellence and internal controls mastery.

Overview

28
28
years of professional experience

Work History

Global Services Operations Director

Temenos UK Ltd
12.2019 - Current

· Overseeing the delivery of approximately 150-200 projects globally.

· Monitoring project adherence to internal policies and best practices.

· Enforcing project compliance and escalating where necessary.

Supervise and assure SaaS project operational readiness production deployment

Responsible for monthly management to reporting on project health status, resource utilization, project Lives, and also reporting variances to regional and global KPIs and targets.

· Managing a team of xx of which 9 direct reports.


Achievements:

Establish a SaaS Governance policy for project that assess the SaaS operational readiness prior production deployment. In collaboration with multidisciplinary teams (Security, DR, CCC) we established a SaaS Governance policy (ORB). Readiness assessment has since been applied on xx SaaS project deliveries

Streamlined and automated processes by implementing new systems. In 2024 we went live with T-Projects (Certinia), the application hosts all Temenos deliveries and monthly project monitoring, project code creation

Head of Services Governance

Temenos UK Ltd
06.2015 - 11.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Group Maintenance and Support Financial Controller

Temenos UK Ltd
06.2012 - 11.2015
  • Oversaw all aspects of the month-end close process, ensuring timely completion of accurate financial statements for executive review.
  • Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
  • Maintained strong relationships with external auditors, facilitating smooth annual audit processes and addressing any concerns promptly.
  • Reduced operating costs through meticulous budget management and cost analysis.

Regional Financial Controller

Temenos UK Ltd
01.2004 - 05.2012
  • Conducted thorough risk assessments to identify potential financial vulnerabilities and develop effective mitigation strategies.
  • Led cross-functional teams on special projects to improve overall financial performance across the organization.
  • Developed annual budgeting process in collaboration with department leaders to align resources with strategic objectives.
  • Managed tax filings for multiple jurisdictions while ensuring full compliance with applicable laws and regulations.

Financial Accountant

Temenos UK Ltd
10.2000 - 12.2003
  • Assisted in annual audit preparations, ensuring a smooth process with no major discrepancies found.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Identified cost-saving opportunities through thorough budget analysis and expense tracking.

Financial Accountant

Accountancy Firm, Athens Greece
01.1997 - 07.1999
  • Assisted in annual audit preparations, ensuring a smooth process with no major discrepancies found.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

Lecturer on Accountancy and Tax

Institute of Vocational Training
06.1997 - 06.1999
  • Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
  • Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
  • Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
  • Selected and designed lesson plans and curriculum to meet academic objectives.

Education

Master of Science - Accounting And Finance

University of Birmingham
United Kingdom

Bachelor of Science - Accounting And Business Management

Technological Educational Institute of Chalkida

Skills

  • Operational excellence
  • Internal controls
  • Foreign exchange management
  • Accounting and bookkeeping

Timeline

Global Services Operations Director

Temenos UK Ltd
12.2019 - Current

Head of Services Governance

Temenos UK Ltd
06.2015 - 11.2019

Group Maintenance and Support Financial Controller

Temenos UK Ltd
06.2012 - 11.2015

Regional Financial Controller

Temenos UK Ltd
01.2004 - 05.2012

Financial Accountant

Temenos UK Ltd
10.2000 - 12.2003

Lecturer on Accountancy and Tax

Institute of Vocational Training
06.1997 - 06.1999

Financial Accountant

Accountancy Firm, Athens Greece
01.1997 - 07.1999

Master of Science - Accounting And Finance

University of Birmingham

Bachelor of Science - Accounting And Business Management

Technological Educational Institute of Chalkida
Athena Pappa