ATANAS PALENKOV
Warehouse And Logistics Manager
Felixstowe
Summary
To obtain and execute a management position within a growth orientated, progressive company. I want to apply personal management skills to an environment where I will make a significant impact on delivery and bottom line. The ideal environment would embrace new ideas and welcome decision making. Well-versed in processing, monitoring, and reviewing high-volume orders in fast-paced environments. Practiced developing and keeping productive relationships with vendors, customers, and staff.
Experienced, resilient and highly motivated individual with demonstrated leadership and competence management experience on strategic, tactical, and operational level. Logistical planner and team leader with supply management experience. Background in record-keeping and inventory control. Proactive, resourceful, and results-driven professional. Confident and dedicated people manager with a firm knowledge of retail and logistics processes, well versed in organizing all the associated activities that facilitate smooth and efficient logistics flow operations. Enthusiastic about delivering consistently high standards of service, thrive on working under pressure and consider client care and understanding to be always an absolute priority. Recognized for professionalism, able to communicate effectively, confidently deal with problems, achieve targets, and use own initiative to overcome challenging situations. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
15
15
years of professional experience
8
8
years of post-secondary education
Work History
Logistics, Operations and Warehouse Manager
Skin Research Group Ltd
Peterborough
12.2020 - Current
- Managing all order fulfillments for company within 3 warehouses - UK, Spain and USA
- Managing relationship with Courier companies, Hauliers and Forwarders
- Managing stock movement - road, air and ocean
- Managing warehouse teams including Supervisors and Operatives
- Set up and monitoring productivity KPIs
- Communicating with clients about deliveries
- Facilitated smooth expansion of warehouse space to accommodate business growth, overseeing construction projects and integration of new systems.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Preparing all export documentation related to Brexit and EU countries
- Developing warehouse system and improving workflow on daily basis
- Responsible for Company expansion within Europe and developing new warehouse there
- Liaise with customers and other departments to plan timely transportation of goods
- Select, train and perform-managing and hiring staff to build results-focused team.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary
- Reduced product damage with improved packaging methods and training staff on proper handling techniques
Night Shift Manager
Hermes UK
Peterborough
09.2019 - 11.2020
- Started my career with Hermes as Night Shift Supervisor and 2 months later I have been promoted to Night Shift Manager
- General responsibilities: Reporting to Depot Manager, being predominantly responsible for smooth running of Night operation in Peterborough Depot
- Managing mixed team of Direct and Indirect reports including Supervisors, Process Leads, Warehouse Operatives, Parcel Shop and Cat C Drivers
- Delegating duties and responsibilities, providing specialized induction and training for new starters, completing allocated documentation, and ensuring teams are fully trained and performing in line with allocated job description; Developing operational improvements, ensuring night staff is being utilized efficiently and looking for ways to minimize cost
- Overseeing staff sickness and holiday records, scheduling weekly staff rota, organizing absence covers and taking full responsibility for shift H&S issues
- Liaising with external agencies, managing procurement of temporary employees and monitoring performance
- Planning contingencies in order to minimize business risk and to ensure that all requirements are continually met; Participating in daily and weekly briefings, preparing reports on performance, KPI and incident reporting, ensuring audit compliance, infringements and returns are all dealt with in a timely and appropriate manner
- Scheduling van routes, planning and organizing teams to ensure that operational requirements and service levels are achieved
- Overseeing daily capacity management, liaising with warehouse staff, and ensuring all parcels are proceeded, dispatched and delivered on time and in full
- Full control and security monitoring of premises and goods by continual vigilance and use of company security procedures
- Key achievements: Responsible for implementing and training of staff with new software system in Depot; Ensuring implementing and overseeing of Government rules about COVID -19 and smooth running of operations in strict compliance with Social Distancing in Warehouse
- Finding additional agency staff during difficult period of self-isolating , ensuring every single parcel is proceeded on time (no day with carryover)
- Full support and direct report to Software and Hardware developers during implementation of new software
Inbound process responsible
IKEA CDC Peterborough
03.2017 - 08.2019
- During my employment with IKEA CDC Peterborough, I have proved visionary leadership and outstanding performance in meeting targets, team, and logistics management
- My commitment and dedication to work can be assessed from the fact that I have started at the bottom of the industry as an Agency Worker in March 2017, quickly working my way up through multiple promotions, most recent of which is position of Inbound process responsible obtained in November 2018
- General responsibilities: Reporting directly to Senior Management, providing input on logistics capacity requirements in allocated area of responsibility and actively contributing with effective creation and execution of business plans and goods flow action plans
- Driving strategies to achieve individual and team allocated goals and KPI targets
- Managing inbound process - stock unloading, receiving and put away
- Undertaking daily staff briefings, supervising team on shift, delegating duties, and responsibilities, overseeing work performance
- Providing specialized induction and training for new employees, leading by example, driving development, coaching team to reach their full potential
- Delivering regular, consistent, and effective reviews with team
- Planning, organizing, and monitoring flow of goods from goods receiving to sales locations for replenishment so that sufficient stock is available to meet customer needs
- Ensuring that logistics and warehouse goals are met and exceeded by implementing and maintaining company core values
- Optimizing warehouse space capacity by using order statistics and thorough forecasting to maximize productivity and operational goals
- Liaising with Inbound and Outbound departments, monitoring lorry deliveries and shipment organization, collecting relevant documentation
- Preparing reports, taking part in daily team leader briefings and management meetings
- Monitoring of regular audit checks, preparing collateral of results and problem investigation; Ensuring health and safety standards are kept.
Amazon Agency Coach
Transline Group Ltd - Amazon
Peterborough
08.2016 - 03.2017
- Being predominantly responsible for staff training and work performance management
- Analyzing achieved results and taking actions to improve work quality and productivity
- Liaising with Line Manager over cases, challenges, and staff key performance indicators
- Managing mandatory documentation, including staff holiday requests, sickness records, new starter packs, leaver documentation
- Utilizing specialized warehouse software and undertaking picking and packing duties as and when needed, mainly during busy periods.
Regional Operations Manager
Leo Express Logistics Ltd
08.2014 - 07.2016
- Responsible for day-to-day effective management and running of designated region (25% of country turnover) and branches while overseeing seventy drivers and 30 office-based employees, directly reporting to Operations Director; In charge of customer service, dispatchers, field sales representatives and cashier's point
- Taking full accountability for regional teams and building strong relationships; Supplying correct, detailed forecasts and reports
- Accountable for delivering business P&L financial targets and constantly meeting and exceeding KPI's and targets in order to develop the business
- Key achievements: In November 2014 I sourced, tested and implemented new ERP system designed to optimize shipment processing time, tracking and location of goods from/to clients
- It was also used to continuously improve various company key indicators- i.e. Shipments per route; shipments per hour; stops per hour; serviced and unserved calls from call centre; number of calls per agent etc.
Operations and Logistics Manager
ORBIT Ltd
09.2013 - 08.2014
- Responsible for proper development and deployment of new courier department designed to deliver efficient and competitive courier service across Bulgaria
- Recruitment and training of new staff
- Selecting location of new offices and warehouses for courier activities
- Design and implementation of company policies and procedures, negotiation with potential franchisers, creation and initiation of rules and instructions for courier activities
- Responsible for development and implementation of new ERP system.
Operations Manager
DHL Express
04.2011 - 09.2013
- Managed of team of two hundred people, including First lane managers, Team leaders, Shift leaders and Lead couriers
- Responsible for ensuring that all key performance indicators are met and exceeded
- Responsible for maintaining extremely high production standards
- Creation and development of innovative ideas and processes to fulfill above
- Maintaining high level of staff motivation while training employees from different departments
- Preparation and analysis of reports on improving quality of services and increasing effectiveness of operational procedures.
Operations and Logistics Director
Ekont Express
09.2009 - 03.2011
- Leading all operational and logistics aspects of Distribution Centre consisting of 250 people staff - drivers, stock workers, departmental managers, team leaders and wholesale traders, always displaying drive and commitment to deliver excellent customer service in fast-moving distribution environment
- Responsible for quality improvements in client services
- Training of staff to advance competency and introducing new procedures to achieve high client satisfaction; Dealing with VIP Clients and leading contract negotiations
- Restructure and optimization of service routes to enable higher productiveness of couriers.
- Managing 40 franchise branches
Education
FLT Counterbalance License - RTITB OP License -
BA Bachelor's Degree: Directing and Music -
Academy - Bulgaria 'Prof. Pancho Vladigerov' Music
09.1995 - 05.1999
Diploma of Completed Secondary school. -
Lubomir Pipkov' Secondary School - Bulgaria
09.1990 - 05.1995
Skills
Warehouse and Logistics
Strong people management and leadership skillsKPI's and contract documentation
Experienced in working with budgets, project costs and meeting deadlinesExcellent PC skills and working knowledge of Microsoft OfficeExtensive experience with ERP systemsLogistics Management
Budget Management
Workforce Management
Workflow Coordination
Inventory Management
Floor Space Maximization
Team coaching
Performance Evaluations
Shipping and receiving
Staff Supervision
Order Fulfillment
Mentoring and training
Timeline
Logistics, Operations and Warehouse Manager
Skin Research Group Ltd
12.2020 - Current
Night Shift Manager
Hermes UK
09.2019 - 11.2020
Inbound process responsible
IKEA CDC Peterborough
03.2017 - 08.2019
Amazon Agency Coach
Transline Group Ltd - Amazon
08.2016 - 03.2017
Regional Operations Manager
Leo Express Logistics Ltd
08.2014 - 07.2016
Operations and Logistics Manager
ORBIT Ltd
09.2013 - 08.2014
Operations Manager
DHL Express
04.2011 - 09.2013
Operations and Logistics Director
Ekont Express
09.2009 - 03.2011
BA Bachelor's Degree: Directing and Music -
Academy - Bulgaria 'Prof. Pancho Vladigerov' Music
09.1995 - 05.1999
Diploma of Completed Secondary school. -
Lubomir Pipkov' Secondary School - Bulgaria
09.1990 - 05.1995