ATA UL REHMAN
Dagenham,UK
Summary
Friendly and organized Administrative & Reception Professional with hands-on experience managing front desk operations in a high-security environment. Skilled in multitasking, visitor engagement, and administrative systems such as ServiceNow. Adept at delivering a welcoming atmosphere, maintaining confidentiality, and managing records with precision. Now seeking to bring these strengths into a healthcare environment to support residents, families, and staff in a compassionate and efficient care home setting.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work history
Data Center Receptionist
Workrate Security Ltd
London
10.2023 - 06.2025
- Greeted and registered 65–85 daily visitors, verifying identity and managing secure access — ensuring a professional first impression.
- Handled phone queries, coordinated deliveries, and maintained up-to-date access logs and documentation.
- Logged incidents and requests using ServiceNow, ensuring compliance with audit and security standards.
- Created a welcoming and secure reception space, while coordinating with internal teams to support operations.
- Developed strong multitasking and interpersonal skills in a fast-paced, detail-driven setting.
Education
MSc - Digital Marketing
University of the West of Scotland
BSc - Computer Science
University of Sargodha
Skills
- Reception & Visitor Engagement
- Administration & File Management
- ServiceNow & Record Logging
- Telephone Handling & Scheduling
- Customer Service & Conflict Resolution
- Confidentiality & GDPR Awareness
- Microsoft Office & Google Workspace
- Multitasking in High-Pressure Environments
- Tour Guiding & First Impressions
- Professional Communication
Certification
- CCNA, Cisco, In Progress
- SEO Fundamentals, SEMrush Academy
- The Fundamentals of Digital Marketing, Google Digital Garage
- WordPress SEO, Udemy
- Advanced Social Media Marketing, Udemy
Custom
Willing to obtain if required, English, fluent, Urdu, fluent, Immediate availability, Available on request
Timeline
Data Center Receptionist
Workrate Security Ltd
10.2023 - 06.2025
BSc - Computer Science
University of Sargodha
MSc - Digital Marketing
University of the West of Scotland
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