Aswathy VS
London
Summary
Seeking a challenging career that utilizes my skills in my area of competence, enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization, thereby yielding the twin benefits of job satisfaction and convenient professional growth.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work history
Team member
Kfc
Palmers Green, City of London
01.2023 - Current
- Provide hospitality by working upfront, greeting, and providing friendly customer service.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Operated the drive-through window and sales register quickly and efficiently.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
Senior insurance operations specialist
Allianz
Kerala, India
04.2019 - 09.2022
- Supporting Underwriter to set up all kinds of policies like New Business, Renewals, BOR, International Policies with all stages from beginning with submission, Data Entry, pricing and rating with all factors, creating Quote, Binding quotes, Global Genius, Policy Issuance and at last sending the policy document to the Agent
- MTC Endorsements received from clients and setup additional premiums or return premiums as per the change requested and send the Endorsement documents to the agent.
- Good knowledge in Insurance products like property, General liability, Auto, Inland Marine, Crime and Umbrella.
- Complete knowledge on Insurance applications like CUBE, AZGO and Global Genius
- Hand in hand with the Underwriter on the queries and approvals required.
- Ensuring the tasks are completed as per the SLA.
- Generating monthly, quarterly, and annual reports on policies
US Commercial Underwriting Support
Sutherland Global Services Pvt. Ltd.
Kerala, India
06.2016 - 03.2019
- Processing Environmental & Management Liability Booking and Policy Issuance
- Processing and Assisting with Underwriters for Issuing the Insurance Documents (Binder, Policy Final, Forms Sent and Subjectivities)
- Doing internal auditing for team members on booking and Issuance.
- Interact with the client for queries, additional information and approvals
Associate
EXL Services
Kerala, India
04.2015 - 06.2016
- Payment posting in Medical Billing.
- Checking Date of service, provider name, services and amounts on EOB
- Analyze the EOB and bill the patient.
- Interact with the client for queries and provide training to the new joiners in our process
Education
Master of Science - INTERNATIONAL PROJECT MANAGEMENT WITH ADVANCED PRACTICE
Northumbria University
Middlesex, Liverpool street, London 01.2023 -
Master of Science - MCA
NIELIT
Kerala, India 11.2011 - 11.2014
Skills
- Operating System - Windows, Linux
- Languages - C, C, Java, NET, Php
- Application Packages - MS Office
- DBMS Packages - SQL 2008
Timeline
Team member
Kfc
01.2023 - Current
Master of Science - INTERNATIONAL PROJECT MANAGEMENT WITH ADVANCED PRACTICE
Northumbria University
01.2023 -
Senior insurance operations specialist
Allianz
04.2019 - 09.2022
US Commercial Underwriting Support
Sutherland Global Services Pvt. Ltd.
06.2016 - 03.2019
Associate
EXL Services
04.2015 - 06.2016
Master of Science - MCA
NIELIT
11.2011 - 11.2014
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