Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Aswathy Pillai

Underwriting Assistant
London,Greater London

Summary

Experienced insurance operations professional with over seven years in underwriting support, policy administration, and team coordination. Skilled in data analytics, client engagement, and process optimization, driving operational efficiency. Recently earned an MSc in International Project Management, enhancing expertise in project planning, risk assessment, and stakeholder management. Eager to apply industry experience and academic knowledge to deliver impactful results for innovative organizations.

Overview

7
7
years of professional experience
8
8
years of post-secondary education

Work History

Underwriting Assistant

Allianz
04.2019 - 09.2022
  • Managing underwriting queues, processing new business, renewals, BORs, and international policies for quoting, pricing, and documentation.
  • Processed MTC endorsements, premium adjustments and cancellations
  • Applied expertise in multi-line insurance products (Property, Auto, Liability, Crime, Umbrella).
  • Dealing with general broker correspondence.
  • Utilized insurance platforms (CUBE, AZGO, Global Genius) to streamline policy management and improve data accuracy.
  • Collaborated with underwriters to resolve issues and implement policy changes.
  • Ensured SLA compliance using performance metrics and workflow automation.
  • Generated reports and analytics to inform decision-making and optimize portfolio management.

Underwriting Support Assistant

Sutherland Global Services
06.2016 - 03.2019
  • Processed insurance bookings and issued policies per underwriting guidelines.
  • Drafted and reviewed insurance documents with underwriters.
  • Audited policy processes and resolved discrepancies.
  • Verified applications for accuracy and compliance.
  • Evaluated policy details for accurate issuance.
  • Customized insurance forms per underwriting needs.
  • Resolved client queries and facilitated approvals.
  • Handled subjectivities as part of post-bind activities.
  • Uploading new submissions into the system when received via email

Associate

EXL Services
04.2015 - 06.2016
  • Verified details on EOBs, including service dates, provider names, services, and amounts.
  • Posted payments and prepared accurate patient billing statements, ensuring clarity and compliance.
  • Resolved client queries and issues related to billing and payments.
  • Trained new team members on billing processes.

Education

Master of Science - International Project Management with Advanced Practice

Northumbria University
01.2023 - 01.2025

Master of Science - Master of Computer Application

NIELIT
11.2011 - 11.2014

Bachelor of Science - Electronics With Computer Hardware

IHRD College of Applied Science
06.2008 - 06.2011

Skills

Technical Skills

  • Windows, Linux, Citrix, MS Office, SQL

Insurance Applications

  • CUBE, AZGO, Global Genius

Programming Languages

  • C, C, Java,Net, Php

Professional Skills

  • Underwriting Support
  • Policy Administration
  • Policy Quoting, Pricing and Amendments
  • Endorsement Process
  • Client Interaction
  • Data Analysis
  • Process Optimization
  • Adaptability and Teamwork


Accomplishments

  • Quarterly Performer Award, 2022
  • Recognized as Best Performer five times throughout 2018

Timeline

Master of Science - International Project Management with Advanced Practice

Northumbria University
01.2023 - 01.2025

Underwriting Assistant

Allianz
04.2019 - 09.2022

Underwriting Support Assistant

Sutherland Global Services
06.2016 - 03.2019

Associate

EXL Services
04.2015 - 06.2016

Master of Science - Master of Computer Application

NIELIT
11.2011 - 11.2014

Bachelor of Science - Electronics With Computer Hardware

IHRD College of Applied Science
06.2008 - 06.2011

Similar Profiles

CREATE PROFILE
Aswathy PillaiUnderwriting Assistant