Aswathy Jayan
London
Summary
Ambitious planner and organizer with drive for professional and corporate success. Works collaboratively to align logistics with objectives. Strong deadline management and coordination skills.
Overview
7
7
years of professional experience
8070
8070
years of post-secondary education
1
1
Certification
Work history
OFFICE CORDINATOR
RadissonBluHotel
London
01.2023 - 03.2025
- Coordinated all department functions for team of 60 employees
- Assigned the task to the employees by using IRIS system
- Logged items turned into lost and found in precise details
- Communicated with the guests and returned lost item to patron after verifying identity
- Managed incoming and outgoing calls from the in-house guests
- Created schedules, shift reports, and other business documentation to coordinate housekeeping needs
- Sustained safety protocols to support proper and cost-effective equipment and material usage
- Delegated work to staff, setting priorities and goals
- Assessed daily workloads, scheduled and planned daily assignments, and oversaw numerous projects
- Supervised and supported housekeeping personnel to maximize quality of service and performance
- Coached staff on strategies to enhance performance and improve customer relations
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs
- Recruited and hired workers, in addition to supervising and monitoring daily performance
- Interacted pleasantly with clients and guests when performing daily duties
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation
HR Executive
Innovations UAE Group
01.2019 - 06.2021
- Company Overview: Dubai
- New Employment visa coordination and verification of necessary documents
- Collect all appropriate documents necessary for visa and permits
- Receive and submit all documentation in order to organize the employees official paper works
- Process documentation and prepare reports relating to personnel activities (staffing recruitment, induction, onboarding, training, performance evaluations etc.)
- Consecutive follow up with the candidates and help them in all the joining and Visa formalities
- Dubai
Account Executive
Loyal Metal Craft
02.2018 - 01.2019
- Developed financial forecasts for budgeting purposes.
- Resolved customer issues, ensuring high level of satisfaction.
- Maintained accurate records of client transactions to ensure transparency.
- Achieved sales targets by building strong business relationships.
- Monitored competitor activity, staying informed about industry changes.
- Conducted regular follow-ups with potential customers, securing new deals.
- Negotiated contracts on behalf of clients, ensuring best possible terms and conditions.
- Established long-term partnerships by understanding and meeting client needs.
Education
Master of Science - Project Management
University of the West of Scotland
Master of Business Administration - Finance & Marketing
CUSAT University
07.2018
Bachelor of Commerce - Computer Application
SNM College
India06.2016
Higher Secondary - Bioscience
SNVSKTHSS
06.2013
Skills
- HRMS
- ERP software
- Microsoft Office
- Tally ERP
- Team player
- Customer Service
- Customer relations
- Relationship Management
- Project management tools usage
- Experience with sales force
- Target achievement orientation
- Time-Management capabilities
Certification
- Completed a certified program named Tally + GCC VAT
- Organization study at Travancore Cochin Chemicals, India
Custom
I hereby declare that all the statements above mentioned are true and complete to the best of my knowledge.
Timeline
OFFICE CORDINATOR
RadissonBluHotel
01.2023 - 03.2025
HR Executive
Innovations UAE Group
01.2019 - 06.2021
Account Executive
Loyal Metal Craft
02.2018 - 01.2019
Master of Science - Project Management
University of the West of Scotland
Master of Business Administration - Finance & Marketing
CUSAT University
Bachelor of Commerce - Computer Application
SNM College
Higher Secondary - Bioscience
SNVSKTHSS
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