ASWATHI SURESH
York,United Kingdom
Summary
Dedicated care professional with extensive experience in dementia and complex needs care. Demonstrates exceptional skills in dignity respect, patient behaviour management, and mobility support. Proficient in care staff training, decision making, and project coordination. Holds CPR certification and first aid knowledge, with expertise in catheterisation, stoma care, and disability care. Known for excellent communication, empathetic nature, and stress tolerance. Committed to maintaining high hygiene standards and providing compassionate patient care.
Conscientious Senior Care Assistant with 2 years of experience providing exceptional levels NVQ Level support.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Senior care assistant
Gray Community Ltd
York, United Kingdom
07.2023 - Current
- Maximised patient comfort by accurately assessing pain levels and administering pain-relieving medication.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Updated families regularly on patient progress and treatment plan changes.
- Contributed to the preparation of meals, following specific dietary requirements of each resident.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Supported numerous individuals in maximising physical, intellectual, emotional and social capabilities through individualised care plans.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Reduced stress levels for family members through clear communication regarding their loved ones' well-being.
- Maintained accurate records of resident's progress and medical history.
- Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
- Facilitated social activities for stimulation and engagement of residents.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Co-ordinated with healthcare professionals for improved resident care outcomes.
- Submitted reports to manager regarding status of client.
- Managed medication administration for residents, adhering strictly to prescribed doses.
- Assisted with medicine and stock counting, ordering and replenishing.
Sales assistant
Londis
North Yorks, united kingdom
09.2022 - 10.2023
- Displayed wares in temporary structures at markets to attract new customers.
- Designed visually pleasing in-store and window displays to increase footfall.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
Food and beverage assistant
The milner york
York, United kingdom
11.2022 - 08.2023
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
- Followed strict alcohol serving laws maintaining legal compliance.
- Collaborated effectively with kitchen staff for expedited order delivery.
- Cross-sold additional dishes and beverages boosting overall revenues.
- Demonstrated high standards of customer service to take and deliver accurate food, cocktail and coffee orders.
- Checked customer IDs to confirm age before selling age-restricted products.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Managed table arrangement for maximising dining capacity during busy periods.
- Resolved customer complaints efficiently, fostering positive relations and repeat business.
- Employed strong interpersonal skills to handle queries relating to menus, allergies and restaurant services.
Education
Master of Science - International Business Management
York St John University
York 09.2022 - 09.2023
Bachelor of Science - Computer Application
Kristu Jyoti College of Management and Technology
Changanassery 06.2018 - 04.2021
Skills
- Dementia and complex needs care
- Dignity respect
- Care staff training
- Decision making
- Excellent communication
- Mobility support experience
- Project coordination
- Patient behaviour management
- CPR certification
- Empathetic
- Catheterisation
- Disability Care
- Patient listener
- Understanding of hygiene standards
- Stoma care
- Stress tolerance
- First aid knowledge
Accomplishments
Best Employee of the Month (November 2024)
Languages
English
Fluent
Timeline
Senior care assistant
Gray Community Ltd
07.2023 - Current
Food and beverage assistant
The milner york
11.2022 - 08.2023
Sales assistant
Londis
09.2022 - 10.2023
Master of Science - International Business Management
York St John University
09.2022 - 09.2023
Bachelor of Science - Computer Application
Kristu Jyoti College of Management and Technology
06.2018 - 04.2021
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