ASTA KRISTINAITYTE
Birmingham
Summary
A highly dedicated and ambitious graduate with a Bachelor’s degree in Healthcare Management from the University of Essex. I possess extensive experience in both healthcare and customer service roles, demonstrating strong leadership, communication, and project management abilities. My background includes coordinating projects for community organizations, delivering personalized care to clients in need, and managing administrative tasks in fast-paced environments. I am skilled in time management, problem-solving, and working independently or collaboratively in teams. Seeking to leverage educational background and hands-on experience to contribute to the success of a healthcare organization.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work history
Healthcare Assistant
Homecare4u
10.2017 - 09.2020
- Delivered compassionate care to clients, assisting with daily activities such as personal hygiene, dressing, and meal preparation
- Provided specialized care for individuals with dementia, learning disabilities, and those in palliative care
- Collaborated with healthcare teams to monitor patient progress, ensuring adherence to care plans
- Developed strong relationships with clients and families, enhancing the quality of life for those under my care.
Project Coordinator
The Community Foundation
01.2014 - 03.2014
- Coordinated projects focused on supporting women affected by domestic abuse, offering essential services such as counselling, shelter, and food provisions
- Managed partnerships with local businesses and organizations to secure donations and resources
- Led project teams, ensuring timely delivery of services and providing administrative support to senior management
- Played a key role in organizing outreach efforts, expanding the foundation's reach within the community.
Mail Sorter
UK Mail
09.2013 - 10.2013
- Operated and supervised mail-sorting machinery, ensuring efficient processing of mail and packages
- Conducted quality checks to maintain high standards and resolve any operational issues promptly
- Assisted with the preparation and dispatch of mail, maintaining accuracy under time-sensitive conditions.
Housekeeper
Holiday Inn
03.2013 - 05.2013
- Provided high-quality customer service to hotel guests, ensuring cleanliness and comfort in guest rooms
- Collaborated with the housekeeping team to meet hotel standards, handling guest requests and resolving any issues with professionalism.
Marketing Assistant
CCL Client Solutions
02.2012 - 04.2012
- Engaged in face-to-face customer interactions, promoting services and gathering valuable customer feedback
- Presented data and insights to the team, contributing to brainstorming sessions aimed at improving service offerings
- Assisted in customer order processing and maintained records of interactions for management review.
Warehouse Operative & Data Entry Clerk
Debenhams, via Blue Arrow
09.2011 - 02.2012
- Initially worked in the warehouse, handling the picking and packing of online customer orders to meet dispatch deadlines
- Promoted to office-based duties, where I managed data entry tasks and ensured order accuracy for dispatch.
Waitress
Charlie Pizza
06.2011 - 08.2011
- Provided excellent customer service in a fast-paced restaurant environment, managing orders and payments
- Ensured customer satisfaction by maintaining a friendly and welcoming atmosphere.
Education
Bachelor of Science in Healthcare Management -
University of Essex
01.2019 - Current
NVQ Level 2 in Business Administration, English Level 2, ICT Level 1, Math Level 1 - undefined
Protocol Group
03.2014 - 05.2015
English Level 1 - undefined
Birmingham Metropolitan College
09.2013 - 05.2014
ESOL Entry Level - undefined
Peterborough City College
09.2011 - 05.2012
Skills
- Healthcare Management: In-depth understanding of healthcare systems, policies, and patient care strategies
- Project Management: Proven ability to lead projects, manage resources, and deliver results under tight deadlines
- Communication: Strong verbal and written communication skills with fluency in English, and Lithuanian
- Customer Service: Extensive experience in customer-facing roles, resolving issues, and delivering a high level of service
- IT Proficiency: Competent in Microsoft Office (Word, Excel, PowerPoint) and internet-based research
- Team Leadership: Ability to manage and motivate teams, working effectively in collaboration or independently
- Time Management: Efficient in balancing multiple tasks and prioritizing responsibilities in fast-paced environments
- Bedside manner
- Wound dressing
- Food hygiene awareness
- Mealtime assistance
- Record keeping
- Equipment sterilisation
- Care planning
- Communicating with dementia patients
- Implementing care plans
- Safeguarding knowledge
- Dementia awareness
- End Of Life Care
- Record-Keeping
- Bathing assistance
- Dementia care skills
Additional Information
I have a passion for learning about different cultures, which I pursue through travel and reading. This exposure helps me connect and work effectively with diverse teams, fostering an inclusive work environment. I am dedicated to personal and professional growth, constantly seeking to expand my knowledge in healthcare management, business administration, and leadership. My pursuit of additional certifications reflects this commitment. Enjoy reading about healthcare, psychology, and leadership. I also prioritize maintaining a healthy lifestyle through fitness and outdoor activities, which contribute to my overall well-being.
Custom
- Nozmul Hussain, Chief Executive, Community Foundation, info@thecommunityfoundation.org.uk, 0121 238 3282, 0782 893 1050
- Stephanie Ann Crockett, Registered Manager, Homecare4u, www.homecare4u.info, 0121 572 7953
Timeline
Bachelor of Science in Healthcare Management -
University of Essex
01.2019 - Current
Healthcare Assistant
Homecare4u
10.2017 - 09.2020
NVQ Level 2 in Business Administration, English Level 2, ICT Level 1, Math Level 1 - undefined
Protocol Group
03.2014 - 05.2015
Project Coordinator
The Community Foundation
01.2014 - 03.2014
Mail Sorter
UK Mail
09.2013 - 10.2013
English Level 1 - undefined
Birmingham Metropolitan College
09.2013 - 05.2014
Housekeeper
Holiday Inn
03.2013 - 05.2013
Marketing Assistant
CCL Client Solutions
02.2012 - 04.2012
Warehouse Operative & Data Entry Clerk
Debenhams, via Blue Arrow
09.2011 - 02.2012
ESOL Entry Level - undefined
Peterborough City College
09.2011 - 05.2012
Waitress
Charlie Pizza
06.2011 - 08.2011
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