Asra Karimi
Southampton,Hampshire
Summary
Motivated professional with varied experience across customer-facing roles. Engages with customers to understand needs and resolve issues effectively, ensuring satisfaction and loyalty. Demonstrates initiative and adaptability in fast-paced environments to support team success.
Overview
2
2
years of professional experience
Work History
Henna Business Owner
Self Emplyed @agk.henna
Southampton, Hampshire
2024.12 - Current
- Managed expenses and allocated financial resources to achieve budget goals.
- Set up equipment to ensure smooth, timely operations and maximise efficiency.
- Adapted to creative demands and evolving schedules, optimising operations based on infrastructural capabilities.
GCSE Maths, English, Science Tutor
First Class Learning
Bitterne
2025.04 - 2026.06
- Coordinated with colleagues to develop cohesive curriculum across year groups, enhancing continuity in learning.
- Established and maintained open communication with students and parents, fostering trust and engagement.
Sales Assistant
The Salvation Army
Southampton, Hampshire
2025.03 - 2025.04
- Maintained clean, safe working environments, contributing to overall safety and customer satisfaction.
- Managed complaints with calm, clear communication and problem-solving.
- Engaged with customers to better understand needs and deliver excellent service.
- Resolved customer concerns effectively and escalated major issues to ensure timely solutions.
- Assumed additional tasks to support team objectives and enhance service delivery.
Private Tutor
First Class Learning
Eastleigh
2024.10 - 2024.11
- Provided constructive feedback to students, fostering a positive learning environment and encouraging academic growth.
- Collaborated with parents and guardians, offering insights into student performance and suggesting strategies for support at home.
- Simplified complex theory through clear, relevant teachings.
Education
GCSEs - ;
St Anne's Catholic School
Southampton, STH2024-01
Skills
- Client relationship management
- Customer engagement
- Brand development
- Business planning
- Curriculum development
- Adaptive planning
- Problem resolution
- Conflict resolution
- Task delegation
- Team mentoring
- Customer focus
- Communication skills
- Ethical conduct
Languages
English
Proficient
C2
Pashto
Proficient
C2
Timeline
GCSE Maths, English, Science Tutor
First Class Learning
2025.04 - 2026.06
Sales Assistant
The Salvation Army
2025.03 - 2025.04
Henna Business Owner
Self Emplyed @agk.henna
2024.12 - Current
Private Tutor
First Class Learning
2024.10 - 2024.11
GCSEs - ;
St Anne's Catholic School